2023
PLANADVISER Retirement Plan Adviser Survey

Providers

Providers

Ameritas

Qualified plan adviser votes14
Overall Perception Among Qualified Advisers
Very favorable7%
Somewhat favorable21%
Not favorable71%
Plan Adviser Experience with Provider
Worked with many times7%
Worked with several times7%
Worked with a few times50%
Worked with once36%
Highest Rated Areas of Service
Overall Service, Micro Plans (<$5MM)4 votes
Plan Design Flexibility / Customization3 votes
Overall Service, Small Plans ($5MM – $50MM)2 votes
Overall Service, Large Plans (>$200MM – $1B)2 votes
Participant Mobile Apps2 votes
Plan Sponsor Website, Analytics and Reporting2 votes
Service to MEPs / PEPs2 votes
Payroll Integration2 votes
Overall Service, Midsize Plans (>$50MM – $200MM)1 vote
Participant Call Centers / Phone Support1 vote
Participant Website and Online Tools1 vote
Participant Financial Education / Wellness Resources1 vote
Regulatory / Compliance Support and Services1 vote
Quality / Consistency of Client Service Teams1 vote
Value for Price of Recordkeeping Services1 vote
Fee Clarity / Accounting / Disclosure / Benchmarking1 vote
Adviser Sales / Marketing Support1 vote
Fee Structure for Advisers1 vote
Web Tools / Functionality for Advisers1 vote