2023
PLANADVISER Retirement Plan Adviser Survey

Providers

Providers

Lincoln Financial Group

Qualified plan adviser votes31
Overall Perception Among Qualified Advisers
Very favorable19%
Somewhat favorable23%
Not favorable58%
Plan Adviser Experience with Provider
Worked with many times10%
Worked with several times3%
Worked with a few times45%
Worked with once42%
Highest Rated Areas of Service
Participant Call Centers / Phone Support3 votes
Regulatory / Compliance Support and Services3 votes
Plan Design Flexibility / Customization3 votes
Adviser Sales / Marketing Support3 votes
Overall Service, Small Plans ($5MM – $50MM)2 votes
Participant Statements2 votes
Participant Enrollment Materials / Support / Processing2 votes
Participant Financial Education / Wellness Resources2 votes
Value for Price of Recordkeeping Services2 votes
Overall Service, Micro Plans (<$5MM)1 vote
Overall Service, Midsize Plans (>$50MM – $200MM)1 vote
Overall Service, Large Plans (>$200MM – $1B)1 vote
Quality / Consistency of Client Service Teams1 vote
Service to MEPs / PEPs1 vote
Fee Clarity / Accounting / Disclosure / Benchmarking1 vote
Payroll Integration1 vote
Fee Structure for Advisers1 vote