RESEARCH |
2023
PLANADVISER Retirement Plan Adviser Survey
Reported by PLANADVISER
| Art by James Yang
Providers
T. Rowe Price
| Qualified plan adviser votes | 52 |
| Overall Perception Among Qualified Advisers | |||
|---|---|---|---|
| Very favorable | 25% | ||
| Somewhat favorable | 46% | ||
| Not favorable | 29% | ||
| Plan Adviser Experience with Provider | |||
|---|---|---|---|
| Worked with many times | 10% | ||
| Worked with several times | 21% | ||
| Worked with a few times | 50% | ||
| Worked with once | 19% | ||
| Highest Rated Areas of Service | |||
|---|---|---|---|
| Overall Service, Midsize Plans (>$50MM – $200MM) | 10 votes | ||
| Participant Enrollment Materials / Support / Processing | 7 votes | ||
| Quality / Consistency of Client Service Teams | 7 votes | ||
| Participant Financial Education / Wellness Resources | 6 votes | ||
| Value for Price of Recordkeeping Services | 6 votes | ||
| Adviser Sales / Marketing Support | 6 votes | ||
| Fee Structure for Advisers | 6 votes | ||
| Overall Service, Small Plans ($5MM – $50MM) | 5 votes | ||
| Participant Call Centers / Phone Support | 5 votes | ||
| Participant Website and Online Tools | 5 votes | ||
| Participant Mobile Apps | 5 votes | ||
| Participant Statements | 5 votes | ||
| Fee Clarity / Accounting / Disclosure / Benchmarking | 5 votes | ||
| Payroll Integration | 5 votes | ||