RESEARCH |
2023
PLANADVISER Retirement Plan Adviser Survey
Reported by PLANADVISER
| Art by James Yang
Providers
EPIC Retirement Plan Services
| Qualified plan adviser votes | 11 |
| Overall Perception Among Qualified Advisers | |||
|---|---|---|---|
| Very favorable | 9% | ||
| Somewhat favorable | 27% | ||
| Not favorable | 64% | ||
| Plan Adviser Experience with Provider | |||
|---|---|---|---|
| Worked with many times | 17% | ||
| Worked with several times | 8% | ||
| Worked with a few times | 42% | ||
| Worked with once | 33% | ||
| Highest Rated Areas of Service | |||
|---|---|---|---|
| Regulatory / Compliance Support and Services | 4 votes | ||
| Overall Service, Micro Plans (<$5MM) | 3 votes | ||
| Quality / Consistency of Client Service Teams | 3 votes | ||
| Fee Clarity / Accounting / Disclosure / Benchmarking | 3 votes | ||
| Plan Design Flexibility / Customization | 3 votes | ||
| Overall Service, Small Plans ($5MM – $50MM) | 2 votes | ||
| Overall Service, Large Plans (>$200MM – $1B) | 2 votes | ||
| Overall Service, Mega Plans (>$1B) | 2 votes | ||
| Participant Statements | 2 votes | ||
| Plan Sponsor Website, Analytics and Reporting | 2 votes | ||
| Value for Price of Recordkeeping Services | 2 votes | ||
| Web Tools / Functionality for Advisers | 2 votes | ||