| Highest Rated Areas of Service |
|---|
| Participant Enrollment Materials / Support / Processing | 3 votes |
| Value for Price of Recordkeeping Services | 3 votes |
| Overall Service, Micro Plans (<$5MM) | 2 votes |
| Overall Service, Small Plans ($5MM – $50MM) | 2 votes |
| Participant Call Centers / Phone Support | 2 votes |
| Quality / Consistency of Client Service Teams | 2 votes |
| Fee Clarity / Accounting / Disclosure / Benchmarking | 2 votes |
| Plan Design Flexibility / Customization | 2 votes |
| Adviser Sales / Marketing Support | 2 votes |
| Overall Service, Midsize Plans (>$50MM – $200MM) | 1 vote |
| Overall Service, Mega Plans (>$1B) | 1 vote |
| Participant Website and Online Tools | 1 vote |
| Participant Mobile Apps | 1 vote |
| Participant Statements | 1 vote |
| Participant Financial Education / Wellness Resources | 1 vote |
| Plan Sponsor Website, Analytics and Reporting | 1 vote |
| Regulatory / Compliance Support and Services | 1 vote |
| Web Tools / Functionality for Advisers | 1 vote |
