2023
PLANADVISER Retirement Plan Adviser Survey

Providers

Providers

The Standard

Qualified plan adviser votes30
Overall Perception Among Qualified Advisers
Very favorable27%
Somewhat favorable40%
Not favorable33%
Plan Adviser Experience with Provider
Worked with many times20%
Worked with several times20%
Worked with a few times30%
Worked with once30%
Highest Rated Areas of Service
Overall Service, Micro Plans (<$5MM)6 votes
Overall Service, Small Plans ($5MM – $50MM)5 votes
Participant Statements4 votes
Participant Enrollment Materials / Support / Processing4 votes
Participant Call Centers / Phone Support3 votes
Quality / Consistency of Client Service Teams3 votes
Adviser Sales / Marketing Support3 votes
Fee Structure for Advisers3 votes
Participant Financial Education / Wellness Resources2 votes
Regulatory / Compliance Support and Services2 votes
Service to MEPs / PEPs2 votes
Value for Price of Recordkeeping Services2 votes
Fee Clarity / Accounting / Disclosure / Benchmarking2 votes
Plan Design Flexibility / Customization2 votes
Web Tools / Functionality for Advisers2 votes