Independent Advisers Feel Good about Future

It’s been a challenging year, but independent registered investment advisers (RIAs) are optimistic, according to a quarterly survey by TD AMERITRADE Institutional.

Polled advisers are upbeat about both their jobs and the U.S. economy. Half of advisers gave top ratings (9 or 10 out of 10) to job satisfaction, up 10% from last quarter. Nearly half of RIAs have an optimistic outlook of the economy for the remainder of this year, up 25% from May, according to the survey.

The survey indicated that RIAs are continuing to pull in clients as investors continue to choose independent advisers over full-commission brokers. Nine in 10 polled RIAs reported total client numbers are up or remained steady over the last six months, similar to the results of the last survey (see “RIAs Say They Continue to Poach from Wirehouses”). More than 60% of RIAs surveyed added clients, 30% saw no change, and less than 10% lost clients.

RIAs who reported growth said 72% of new client assets came from wirehouses and broker/dealers. Dissatisfaction and lack of trust in full-commission brokerages (46%), as well as overall preference for the independent advice model (44%), are top reasons clients chose an RIA, according to the survey.

Time to Reboot

While they might be optimistic, RIAs have been stressed. More than half of RIAs said their quality of life was hurt by the financial downturn, according to the survey commissioned by TD AMERITRADE Institutional, a custodian for independent advisers and division of TD AMERITRADE Holding Corporation (see “Advisers Feel Market Stress” and “Tips for Managing Through the Crisis”). Finances, mental health, and hours worked are areas where advisers felt stretched.

It seems many advisers want to get their personal lives back in order. In the New Year, 42% of polled advisers said they want to spend more time with family and friends, improve their health (31%), enjoy more leisure time (31%), reach a new level in their career (29%), acquire new professional skills (18%), get finances in order (15%), and participate in public service (14%).

As far as business goals, the advisers are focused on business growth (68%), increased client satisfaction (39%), and improved profitability (31%) in the next 12 months.

Looking ahead to 2010, regulation weighs heaviest on the minds of RIAs. Regulatory change (42%) tops the list of business concerns over the next 12 months again, up nearly 25% since last quarter. Other major concerns include the macro-economic environment (35%), profitability (31%), business growth, and managing risk (each 26%), according to TD AMERITRADE.

RIAs cited the following as largest obstacles to meeting business goals next year: personnel issues (33%), insufficient processes and procedures (21%), and poor time management (21%).

Spending Up

RIAs are spending in some areas and holding back in others. The survey found that advisers are making investments in technology (62%), marketing (53%), and client appreciation activities (35%). However, they are cutting other expenses such as travel (62%) and salaries and bonuses (45%).

Seven in 10 advisers surveyed avoided cost-cutting this past quarter. Fifty-three percent made no changes, 28% decreased spending, and 19% increased spending.

Maritz, Inc., surveyed 501 RIAs between August 26 and September 8 on behalf of TD AMERITRADE Institutional.

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IMHO: A SunAmerica Opinion

I am admittedly something of a pension (and regulatory) geek, but when the SunAmerica Opinion was published (December 2001), it was clear that something big had just happened. 

 

Not only did the Labor Department sanction an arrangement that, for the first time, allowed an investment management firm to offer advice on its own funds and be paid for that advice—even if that advice impacted the compensation received—it made the effort to make that decision public; IMHO, signaling to the industry that the model sanctioned in the Advisory Opinion could serve as a blueprint for other investment firms (and advisers) to follow in those footsteps.  Indeed, it was issued not as a prohibited transaction exemption in a specific situation (though that was what had been requested), but as an advisory opinion on the program’s structure.    

Sure enough, in the months that followed, it seemed as though just about every large DC provider put together some kind of program that, like the SunAmerica model, applied some kind of independent asset-allocation computer modeling to their DC platform investment offerings.  In no time at all, millions of participants1 who had been looking for a bit of substantive guidance on how to invest their 401(k) balances had an answer—and, it should be noted, generally at a price that they found attractive (it was often included at no additional cost).  In fact, after the SunAmerica opinion took hold, it always seemed to me that the urgency around finding a way to provide “advice” to participants was greatly diminished.  

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That wasn’t the end of the issue, of course—even when then-Assistant Secretary of Labor Ann Combs published the SunAmerica opinion for the world to see, she noted the Labor Department’s continued support for advice legislation long-championed by Congressman John Boehner (R-Ohio), legislation that, in large part, found its way into the (still) controversial fiduciary adviser provisions of the Pension Protection Act (PPA) (see “DoL Lowers Another Advice Barrier). 

Still, I was surprised when Assistant Secretary of Labor Phyllis Borzi invoked the name of the SunAmerica Opinion at a recent conference; particularly when she said she had heard reports that firms had been inappropriately taking advantage of its provisions (see “EBSA Sets Out Carrot, Stick Agenda).  Now, Ms. Borzi didn’t elaborate on any specific firms, but considering that the original opinion contained a number of specific conditions, it is entirely possible that, eight years later, one or more firms have managed to “gloss over” some key elements either in designing or in explaining their program(s).  It is even possible, of course, that some have flagrantly disregarded those provisions.  Those situations should be dealt with promptly and, IMHO, visibly. 

I was also struck by the repeated invocation of the SunAmerica opinion last week in a hearing by the House Ways and Means Committee (see “House Lawmakers Hear DB Funding, Advice Bill Pleas).  Most of the witnesses expressed concerns that legislation recently proposed—the 401(k) Fair Disclosure and Pension Security Act of 2009 (HR 2989)—would, in its attempt to eliminate the fiduciary adviser provisions of the Pension Protection Act (PPA), also, at least effectively, and perhaps unintentionally, lead to the elimination of many advice programs in place prior to the PPA’s passage, including those predicated on the SunAmerica structure.  I say “effectively” because the proposed law would basically impose the stricter PPA computer model auditing requirements on any computer-modeled advice—and the concern is that the cost and complexity of doing so will lead firms to disband those programs and/or employers to cease offering them. 

It is not clear to me at this point that that was the intent of the proposed legislation, though it may well be the result.  No one is in favor of conflicted advice (though we may disagree on what falls within that definition)—but, however complicated we may try to make it, most participants (and plan sponsors) don’t care whether you call it “advice” or “education.” 

They just want some help. 


1 The Profit Sharing/401(k) Council of America reports that 20 million participants are offered advice through Sun America arrangements.

You can check out the full testimony from the House Ways and Means hearing at http://waysandmeans.house.gov/hearings.asp?formmode=detail&hearing=690

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