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Tag: Client satisfaction
In M&A Assessments, Culture Matters as Much as Revenue
The inside story of the acquisition of Blue Prairie Group by Cerity Partners shows the foundational importance of long-term relationships...
How To Make 529 Plan Service Pay Off
Offering advice about 529 college savings plans can deepen client relationships, though such services are not usually big revenue drivers...
M&A Brings Wealth, Retirement Together
CAPTRUST talks with PLANADVISER about its growth through mergers and acquisitions—and how this speaks to industry trends impacting private wealth...
Workplace and Retail Advice Should be Complementary
Workers higher up on the income scale typically will utilize workplace retirement advice to get a trusted second opinion, as...
New York Life Program Aids Advice Across Gender Lines
Coinciding with the publication of a new survey showing women regularly feel patronized by financial advisers, New York Life Investments has launched a program to help advisers better...
Clear Ground Rules Essential With 3(38) Fiduciary Clients
Experts share strategies for helping advisers taking on 3(38) fiduciary clients understand how they can set up the right processes...
LIMRA SRI Urges Advisers to Diversify Their Clientele
A new survey report from LIMRA Secure Retirement Institute finds four in ten black Americans suggested that they feel they don’t have enough money to work with a...
Sellers’ Market Brings Succession Planning to the Fore
RIA industry analysts and executives agree that it’s a “sellers’ market” when it comes to acquisitions and mergers among independent...
Introducing the 2019 PLANADVISER Top 100 Retirement Plan Advisers List
This list includes advisers who reach the top of their respective peer groups in terms of assets under advisement or...
‘Decumulation Challenge’ May Drive Next-Gen Digital Advice
CFB Board sees decumulation as a likely driver of digital advice innovation, especially as an aging population creates a need for more efficient and effective services.
Finance’s Reputation Problem Impacts Auto Retirement Plan Success
Industry pros know there are big differences between financial services providers in termsof business models and their willingness to embrace fiduciary best practices—but many non-investors see a monolithic...
Cetera Launches ‘My 401(K) Assistant’ Process Outsourcing
The back-office support program provides investment monitoring reports and generates RFPs, among other capabilities.
Human Interest Launches Partner Program Portal
The automated 401(k) provider says its new Partner Portal is designed to serve as the user interface for partners to more efficiently manage their client referrals.
Advisers Need to Focus on Relationship Management, Vanguard Says
This means building trust by underscoring that they are acting in the client’s best interest and also getting to know them personally.
Closer Client Relationships Drive Greater Growth and Satisfaction
According to FPA, financial planners who engage in “know your client” behaviors gain deeper personal fulfillment from many more of their client relationships.
PANC 2018: Plan Committee Excellence
To this day, one of the most common reasons plan sponsors turn to advisers is to get assistance with governance, including items such as putting in processes that...
PANC 2018: The State of Adviser M&A
With industry statistics showing that 25% of advisers have changed firms in the last four years, there are clearly many advisers in pursuit of the right business model.
Wagner Building Database for New Adviser Search Service
Advisers interested in participating are called on to submit info electronically.
Retirement Planning for Business Owner Clients
Many small business owners have only planned for the future insofar as deciding that they will ultimately sell their firms and use the proceeds to finance their retirement;...