Women in C-Suite Roles Remain Scarce, Even as More Enter Financial Services

Firms must take concerted action to prepare, train and promote more women to senior leadership roles.

More women are working in the financial services industry, yet research shows they continue to be underrepresented in executive leadership.

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A Harvard Business School study found that, among senior roles in venture capital and private equity, just 9% and 6% of such jobs, respectively, were occupied by women. In hedge funds, only 11% of women held senior management roles. And, according to Deloitte, women’s overall representation in senior management is just 22%, despite the fact that they make up about 50% of the industry as a whole.

‘A Slow Progression’

Even if the relatively small representation means it is a slow progression, women have already made important strides in the financial services sector. Many said they felt encouraged when Citigroup CEO Jane Fraser, earlier this year, became the first woman to head a major U.S. bank, while Thasunda Brown Duckett, a former JP Morgan Chase executive, was recently named CEO of TIAA.

During a 2021 California Public Employees’ Retirement System (CalPERS) and California State Teachers’ Retirement System (CalSTRS) Diversity Forum, Duckett advised companies to assess their talent pools and recognize the privilege that male workers have compared with women and underrepresented communities, especially in senior roles.

“We as leaders have to believe that talent is created equally, but opportunity is not,” she said during the panel, “Diversity Dialogue: From the C-Suite.” “If we believe it, then we have to understand our processes, and support the policies that accelerate our progress. If we don’t have that mindset, then we will be able to make excuses as to why there are not more women in our pipeline.”

Collecting and analyzing employee data, understanding a company’s gaps in hiring women, and tracking recruitment by sectors of the business, rather than population, can yield successful results, Duckett said. “We in financial services have to ask ourselves if we’re being bold enough within our organizations,” she added. “We have made a lot of progress, but there is more to do.”

“As more women are entering the workforce, we will see more women not just in finance leadership, but leading other industries as well, including in technology. These have historically been male-dominated fields,” says Ifen Carlson, chief strategy officer of Ygrene, a firm that provides low-interest financing for energy efficiency products in the residential and commercial sectors, and a former senior leader at Visa and HSBC. “In terms of women being in the most senior role in financial services, we are seeing more of that, but it is not enough.”

Renee Pastor, an experienced adviser who is a founder and wealth manager at Pastor Financial Group, said she sees encouraging progress being made relative to when she began her career in the 1980s.

“I’m seeing a lot of young, smart, energetic women who are entering this business,” she says. “We’ve been ignored as potential, successful advisers, but when you look around, there are many successful women advisers.”

Both Carlson and Pastor attribute these changes to a shift in mindset on the part of recruiters and businesses—and across society at large. Awareness and activism calling out gender bias and unequal pay have finally become the norm.

“The people who recruit into this industry weren’t really looking to recruit women—this was always a man’s world,” explains Pastor. “Slowly but surely, they have figured out that we are good in this role.”

Carlson adds a similar sentiment, suggesting companies are “more aware of the value that women bring.”

Two Steps Forward, One Step Back?

With this new success comes new challenges. The coronavirus pandemic has wiped out jobs for more than 2.3 million U.S. women since February 2020. Only adding to the pain, women of color experienced more job losses than white women. Government data suggests Black women faced a 6 percentage point drop in employment throughout the pandemic—the highest of all groups.  

In a post-pandemic recovery, experts are urging financial businesses to recruit women and offer resources and benefits that attract this talent pool.  

“Companies can offer support and resources to enable women to excel in each role,” says Linda Ding, a senior director of strategic marketing at Laserfiche, a software development company specializing in record and document management. “For example, many companies offered flexible work arrangements during the pandemic, which helped support home schooling and facilitated a better work-life balance. Similar policies will be crucial to attract and retain top women talent, especially as we progress into a new post-pandemic era.”

Raymond James, where Pastor used to work as a financial adviser, has held an annual Women’s Symposium conference since the 1990s, designed to attract more diverse talent to the financial services industry. “The purpose of it was to expose other women to this industry,” she said, suggesting such programs still have an important role to play.

Producers Beware: More States Adopt NAIC Annuity Suitability Framework

Earlier this month, Alabama became the 13th state to adopt enhanced consumer protections for purchasers of annuities, based on a framework put forward by the National Association of Insurance Commissioners.

The Alabama Department of Insurance has finalized key revisions to the state’s Insurance Regulation No. 137, which sets forth conflict of interest mitigation requirements concerning the suitability of the sale of annuities.

The revisions make the Alabama suitability regulation substantially similar to the most recent revisions of the Suitability in Annuity Transactions Model Regulation developed by the National Association of Insurance Commissioners (NAIC). The effective date of the revisions in Alabama is January 1, 2022.

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This development means Alabama is now the 13th state to embrace the model suitability framework finalized in early 2020 by the NAIC. By way of background, the NAIC is the United States’ standard-setting and regulatory support organization created and governed by the chief insurance regulators from the 50 states, the District of Columbia and five U.S. territories. Through the NAIC, state insurance regulators establish standards and best practices, conduct peer reviews, and coordinate their regulatory oversight.

Similar to the Securities and Exchange Commission (SEC)’s Regulation Best Interest (Reg BI), the NAIC model regulation says that insurance producers must act in the best interest of the consumer under the circumstances known at the time an annuity transaction recommendation is made. The suitability framework explicitly requires an insurance producer not to place their own financial interest, or the interest of their firm, ahead of the consumer’s interest.

Supporters of the NAIC best interest framework include the Insured Retirement Institute (IRI), which says the revised annuity transaction model is constructively consistent with Reg BI, which has been in effect since June 2020. Beyond the IRI, other supporters of the NAIC’s suitability approach include the American Council of Life Insurers (ACLI) and the National Association of Insurance and Financial Advisors (NAIFA).

ACLI President Susan Neely offered the following statement regarding the development in Alabama: “The new rule adopted by Alabama Insurance Commissioner Jim Ridling and the Alabama Insurance Department enhances protections for retirement savers seeking lifetime income through annuities. It makes certain that financial professionals they work with are acting in the best interest of consumers. This action adds important momentum to the nationwide push for stronger protections for annuity consumers. … Unlike a fiduciary-only approach that limits choices for consumers, these measures offer strong state and federal protections and make sure savers, particularly financially vulnerable middle-income Americans, have information about options for long-term security through retirement.”

Notably, other states have taken steps to create their own local frameworks that are more restrictive than the NAIC model, most notably New York, although that state’s approach is the subject of ongoing litigation.

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