PANC 2009: Target-Dates: Learning from the Past Year

The asset allocation of target-date funds has been a hotly debated topic, especially as the financial crisis has put them under the microscope.

More specifically, industry experts debate whether target-date funds’ allocation should be “to” or “through” retirement, with the former having less equity at the anticipated retirement date and the latter keeping a sizeable portion. However, despite the variety of asset allocations across fund families, many of the funds have the same target date in their name (see “IMHO: When You Assume…”). The problem, especially during the last year, was that many advisers didn’t adequately understand the differences among target-date funds—and therefore couldn’t explain the differences to their clients, said David Krasnow, president of Pension Advisors, speaking on a panel at the PLANADVISER National Conference.

In order to educate participants about the differences, advisers must first “understand the methodology of what we’re promoting,” Krasnow said. Some argue that the differences are clearly written into the prospectus, however, Krasnow contended that telling people to read the prospectus is like telling an 11-year-old to read the dictionary. “The burden comes back to all of us,” he told advisers in the audience.

Steven Geisert, vice president at Godman Sachs said the biggest decision a plan sponsor will have to make is what the target date is (whether the plan sponsor wants a “to” or “through” retirement fund). Advisers can help by explaining how to arrive at the date and the asset allocation behind it. “And honestly, call us, the money manager, and make us come in and explain it,” he said.

Regardless of which type of target-date fund is in the plan—whether the fund is meant to be for life or just go to retirement—“I think it’s our job as an adviser to work with the vendor to make sure participants understand,” Krasnow said.

Beyond Communication

Better communication won’t solve the target-date dilemma; it must also come with a redesign of the funds, noted Joe Simonian, head of DC analytics at PIMCO. From a behavioral finance perspective, even if participants had understood the high allocation to equities in their portfolios, they might have still “run for the hills” by selling out at a loss when the markets imploded last year, Simonian said. He asserted that one doesn’t have to be anti-equity to recognize that there was just too much equity in target-date funds at retirement; at some point there is a need to preserve capital.

Simonian said the majority of target-date providers failed miserably, blaming it on the “arms race” to create target-date funds. “We have to be cognizant of the fact that we can ruin people’s lives,” he commented.

Could we be entering phase II of target-date funds? Al Schwartz, director of institutional Portfolio Management at M&I Investment Management Corp., mentioned that the markets will weed out the target-date funds that failed. However, he also noted that he hopes not all plan sponsors will now go too conservative in their selection of a fund suite. Advisers need to help sponsors determine the right fund by looking at the metrics of the plan, he said.

As the next generation of target-date funds comes forth, maybe we will see more variety and less proprietary investments. Schwartz noted the value of having open-architecture funds and the ability to mix passive and active funds. “There’s a use for both [passive and active funds], and I think professional managers can really take advantage of that.”

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Millennials Trust Mom and Dad for Financial Advice

Before advisers or financial institutions, Millennials turn to their parents and friends for financial information.

A study released by Microsoft Corp. found that 81% of adults age 18 to 29 trust their parents for advice concerning financial planning, followed by their friends (71%), financial advisers or planners (66%), and financial institutions, such as banks (64%) (see “The Young and Restless”).

However, most (75%) also said they are unsure about where to turn for reliable financial advice (28% strongly agree).

Cautious about Saving

It looks like financial firms will need to work to rebuild the trust of Millennials, who are tentative about saving and investing. Only about half (51%) of respondents reported that they are likely to invest money into 401(k)s or other retirement plans. A larger percentage (67%) said they are likely to invest in the stock market. Only 22% plan to invest money into a bank.

However, the overwhelming majority of surveyed young adults are concerned about their financial future (85%). They also show concern about the future of financial institutions; 82% say they are concerned that more financial institutions will continue to fail in the future.

Millennials are split as to whether financial firms are in touch with younger generations (50% said yes). Slightly more than half (52%) agreed that the U.S. financial services industry is trustworthy.

What are some ways Millennials said financial institutions can regain their trust? The most important is admitting mistakes when they happen (92% said it is somewhat or very important). The generation would also like to see financial institutions: creating simpler and clearer materials explaining financial risks (89%); being more open and transparent by sharing free information (86%); getting rid of large bonuses until the U.S. economy improvise (82%); allowing more regulation involving third parties, government officials, and more (74%); creating online blogs where they can pose questions and get answers (68%); and creating open dialogue using social networking (59%).

Many Millennials also reported that electronic communication is helpful from their financial institutions, especially monthly e-mails (75%); online chats with customer service representatives (67%); and a personal Web portal with account information (64%). More than half (51%) said streaming Webcasts by financial experts would be helpful.

“The financial crisis has created a deep sense of mistrust in Millennials, which is keeping the next generation of wealth on the sidelines,” said Colleen Healy, general manager of U.S. Financial Services at Microsoft. “However, this survey points to technology as a solution for financial services firms seeking to rebuild trust and build lasting relationships with this group.”

The survey was conducted online by KRC Research in August. The full results “Millennials in Financial Services” survey are available here.

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