When considering ways to enhance their practices and better
serve their clients in 2017, financial advisers will strive to deliver new investment
strategies and deeper compliance support, according to a new survey from SEI
Advisor Network.
Practice reforms
set for 2017 cover investment strategies, technology implementations and various
other areas of practice management. Compared to 2016, advisers have many of the
same priorities in relation to growing
their business.
Many will focus on building referral networks, for example,
and others will strive to increase clients’ awareness of additional services
that they may not know the adviser offers. Of course, getting ready to comply
with the Department
of Labor (DOL) fiduciary rule is paramount.
Beyond planning to make more
contact with clients through email marketing, events and social media, advisers
will offer more tax-managed solutions. John Anderson, managing director and head of practice management
services for the SEI Advisor Network, feels the advisers are resolving to
create better, more compliant businesses.
“While investment strategies are lower on the top ten list,
they point to ways that advisers can differentiate themselves from robo- or
retail solutions,” Anderson explains. “We’re glad to see that advisers are
eager to focus on goals based, tax managed solutions and managed volatility
solutions in 2017.”
In terms of enhancing their practice with technology during
2017, more than a quarter (28%) of advisers surveyed said they plan to implement
automated workflows to increase efficiencies. Advisers are also interested
in improving their social media profiles and upgrading their client facing
website.
Fee Litigation Targets Multiple Retirement Plans at Health System
Plaintiffs suggest their employer should have allowed a
single recordkeeper to service its traditional DC plan and its 403(b)—and that
it paid excessive fees by paying for distinct administrative services for each.
A new class action complaint seeks damages on behalf of nearly
20,000 participants, who argue their nearly $1 billion in combined plan assets should
have earned them a better deal on investments and administration.
The latest example of retirement industry fee litigation was
filed just before the New Year in the U.S. District Court for the District of Minnesota:
Morin et al vs. Essentia Health.
The case contains many of the elements that have become
wearingly familiar to PLANADVISER readers; participants claim
their employer failed to negotiate fair fees from a variety of service
providers during the class period, and that excessive fees paid by participants
were effectively used to subsidize the employer’s own costs in offering/running
the plans. But it also is distinct because of the history of the two retirement
plans described in detail in the text of the complaint, including a 403(b)
plan that has some important distinctions from a typical 401(k).
At a high level, participants argue their employer failed to
use the combined bargaining power of its two retirement plans—one a traditional
defined contribution plan known simply as the Retirement Plan and the other a
distinct 403(b) plan. The Retirement Plan was established and effective on
December 22, 1965. It has been restated and amended numerous times since. It
was recently restated and amended, effective January 1, 2012, to identify
Essentia Health as the sponsor and replace Essentia’s subsidiary in that role. The
403(b) plan was first established and effective on January 1, 2009, and Essentia
has been identified as the 403(b) plan sponsor since its inception.
According to the text of the complaint, the Retirement Plan
had 16,848 participants with balances and held approximately $982 million in
assets at the end of 2014. The 403(b) Plan had 2,836 participants with balances
and held approximately $103 million in assets. The plans combined
administratively in 2012, participants claim, “contemporaneously with the
restatement and amendment of the Retirement Plan.”
Plaintiffs argue the size of a defined contribution plan,
both by number of participants with balances and total assets, should directly determine
the pricing it can obtain for administrative services and investment
management. “By combining administratively, the plans have had the ability to
operate in the market as a 20,000-participant plan with $1 billion in assets,” plaintiffs
suggest.
The claims for damages look to the period prior to the administrative
merger of the plans. According to plaintiffs, prior to January 1, 2012, defendants
imprudently kept the plans’ records and operations separately. Defendants
used BMO Harris as the recordkeeper for the Retirement Plan and Lincoln National
Corporation as the recordkeeper for the 403(b) plan. The size of the plans
stayed roughly the same through the end of 2011.
“Though the Plans were operated as two separate entities,
this should not have diminished their combined bargaining power, as defendants
had control of both plans,” plaintiffs suggest. “A prudent fiduciary would have
offered service providers the ability to service both plans as a way to attract
their business and ultimately demand lower rates.”
NEXT: Details from the
complaint
The complaint argues that, had an investigation and analysis
of the market for recordkeeping services been conducted in the 2009 to 2011
timeframe, the plans “should have been able to procure comprehensive
recordkeeping services for between $60 and $80 per participant.”
“In 2009, defendants caused the Retirement Plan to pay BMO
Harris a grossly excessive $127 per participant, more than 50% above a
reasonable amount,” plaintiffs suggest. “Moreover, the Retirement Plan’s excess
was exclusive of revenue sharing. The Retirement Plan’s Form 5500s during these
years stated that BMO Harris was receiving additional indirect compensation (a/k/a
revenue sharing), but did not disclose the amount or formula.”
For the 403(b) plan, defendants’ compensation arrangement
with Lincoln from 2009 to 2011 was based entirely on Lincoln’s receipt of
revenue sharing payments from the 403(b) plan’s investments, according to the complaint.
Plaintiffs “do not know the amount received by Lincoln, because Essentia did
not disclose the amount or formula, nor can the amount be discerned from the plan’s
investments, given that the 403(b) Plan’s 5500s during this period did not
disclose the share class of its mutual fund investments.”
The complaint continues: “Based on Defendants’ disregard for
BMO Harris’ excessive compensation (and defendants’ other failures described
herein), it is reasonable to infer the revenue sharing payments collected and
retained by Lincoln exceeded the reasonable value of Lincoln’s recordkeeping
services.”
“The problem worsened in the 2010 plan year,” plaintiffs suggest.
“Defendants permitted BMO Harris to collect $142 per participant in direct
compensation, in addition to the revenue sharing BMO Harris was receiving. The
amount of revenue sharing received by BMO Harris in 2010 is unknown, because
Essentia again reported extra indirect compensation to BMO Harris on its Form
5500 but not the amount or formula. The 403(b) plan’s payments to Lincoln also
remained a black box … Essentia disclosed only that Lincoln’s compensation was
paid almost entirely through revenue
sharing, which Essentia refused to quantify. Reasonable recordkeeping
services remained available, for plans the same size as the Plans, for between
$60 and $80 per participant—and trending downward.”
Similar patterns are alleged for the years leading up the
2012 plan reforms, and participants further call into question the quality of
the fiduciary process used to select current service providers. While fees have
ostensibly come down in the plans, participants suggest they are still not being
fully informed of the all-in costs once revenue-sharing is considered.