Tag: Client satisfaction

UpTick Data Technologies developed a customized reporting solution for Robert W. Baird & Co.’s Retirement Plans Services division.

Financial advisers who cut their fees during market downturns, a practice referred to as 'sympathy pricing,' are hurting their businesses in both the long and short terms, a...

Bank of America has hired 180 financial advisers to join the Merrill Edge wing of the banking giant.   

Invesco is adding a consulting series to its PlanForward program, designed to help advisers and consultants build a compelling value proposition and enhance their brand recognition.

More than half (55%) of advisers say the most valuable service they provide to clients in or near retirement is helping the client maintain perspective and think clearly...

With fee disclosure rules leading many to predict fee compression for advisers, how can you justify charging more than the average? What does it take to become “the...

Small-market 401(k) plan sponsors who have a clear understanding of the roles of their provider team members are more likely to be satisfied with their providers than those...

Nationwide Financial has created a Web site to help advisers stay up-to-date on regulatory and legislative changes, after a survey it conducted found this to be one of...

Commonwealth Financial Network developed the Commonwealth Model Management platform to help advisers with systematic managing and rebalancing of client portfolios. 

A recent report from Cerulli says that current market volatility is likely to spur more clients to seek additional support, as was the case in 2008.  

BNY Mellon has launched Workbench Mobile, an iPad app enabling the firm’s institutional clients to authorize instructions and securely access key reports and account information.

ING Investment Management has hired Ken Sarafa as Senior Vice President, Institutional Sales and Relationship Management, with responsibility for the Midwest region.

Nearly 40% of the investment officers surveyed from public and private pension funds, endowments and foundations said they consider investment consulting when selecting a transition manager.

UBS Wealth Management Americas is rolling out a number of enhancements in its multi-year technology roadmap for the equity compensation plan services business.

Commonwealth Financial Network has partnered with Broadridge Financial Solutions to offer its advisers access to Broadridge’s Forefield applications.  

A recent survey of U.S. consumers and financial advisers set out to measure differences in perception when looking at an adviser’s level of honesty, trustworthiness, ability to deliver...

McGraw-Hill Financial Communications and ExpertPlan, Inc., are rolling out a presentation tool for financial professionals to use with 401(k) plan sponsor clients, called the Annual Plan Review Book.

MassMutual Retirement Services has hired Brian Curtin, Tapas Ghosh, and Richard Wright to join the firm’s Retirement Services sales and client management team. 

Charles Schwab’s 2011 RIA Benchmarking Study found that meeting and adapting to regulatory changes was an impediment to growth, cited by 21% of firms for the first time...

Independent investment firm Windham Capital appointed Chris Arnold as vice president, client relationship management.