RESEARCH |
2024
PLANADVISER Retirement Plan Adviser Survey
The 2024 Retirement Plan Adviser Survey sheds light on the criteria that advisers prioritize in fund and recordkeeper selection and reveals which companies advisers most like to work with.
Reported by PLANADVISER
Providers
Vestwell
| Qualified plan adviser votes | 15 |
| Overall Perception Among Qualified Advisers | |||
|---|---|---|---|
| Very favorable | 27% | ||
| Somewhat favorable | 33% | ||
| Not favorable | 40% | ||
| Plan Adviser Experience with Provider | |||
|---|---|---|---|
| Worked with many times | 6% | ||
| Worked with several times | 18% | ||
| Worked with a few times | 41% | ||
| Worked with once | 35% | ||
| Highest Rated Areas of Service | |||
|---|---|---|---|
| Fee clarity, accounting, disclosure or benchmarking | 3 votes | ||
| Overall service to micro plans (<$5mm) | 3 votes | ||
| Value for price of recordkeeping services | 3 votes | ||
| Adviser sales and marketing support | 2 votes | ||
| Enrollment materials, support and processing | 2 votes | ||
| Fee structure for advisers | 2 votes | ||
| Mobile apps and offerings | 2 votes | ||
| Participant website and online tools | 2 votes | ||
| Payroll integration | 2 votes | ||
| Plan sponsor website, analytics or reporting | 2 votes | ||
| Quality and consistency of client service teams | 2 votes | ||
| Regulatory or compliance support and services | 2 votes | ||
| Statements | 2 votes | ||
| Web tools and functionality for advisers | 2 votes | ||