RESEARCH |
2024
PLANADVISER Retirement Plan Adviser Survey
The 2024 Retirement Plan Adviser Survey sheds light on the criteria that advisers prioritize in fund and recordkeeper selection and reveals which companies advisers most like to work with.
Reported by PLANADVISER
Providers
The Standard
| Qualified plan adviser votes | 22 |
| Overall Perception Among Qualified Advisers | |||
|---|---|---|---|
| Very favorable | 23% | ||
| Somewhat favorable | 32% | ||
| Not favorable | 45% | ||
| Plan Adviser Experience with Provider | |||
|---|---|---|---|
| Worked with many times | 5% | ||
| Worked with several times | 36% | ||
| Worked with a few times | 27% | ||
| Worked with once | 32% | ||
| Highest Rated Areas of Service | |||
|---|---|---|---|
| Overall service to small plans ($5mm – $50mm) | 4 votes | ||
| Plan sponsor website, analytics or reporting | 3 votes | ||
| Quality and consistency of client service teams | 3 votes | ||
| Enrollment materials, support and processing | 2 votes | ||
| Fee clarity, accounting, disclosure or benchmarking | 2 votes | ||
| Fee structure for advisers | 2 votes | ||
| Participant call centers and phone support | 2 votes | ||
| Regulatory or compliance support and services | 2 votes | ||
| Service to MEPs or PEPs | 2 votes | ||
| Adviser sales and marketing support | 1 vote | ||
| Overall service to micro plans (<$5mm) | 1 vote | ||
| Statements | 1 vote | ||
| Value for price of recordkeeping services | 1 vote | ||
| Web tools and functionality for advisers | 1 vote | ||