DOL Proposes Service Provider Fee Guides

The U.S. Department of Labor is seeking public comments about a proposed revision to fee disclosure rules that would simplify the way fee data is presented to some plan sponsors and participants.

In a conference call with reporters, Assistant Secretary of Labor for Employee Benefits Security Phyllis Borzi said the proposed rule change would update the 408(b)(2) fee disclosure regulations finalized by the DOL in 2012. As they are written today, the 408(b)(2) rules require companies that provide certain financial services to employer-sponsored 401(k) plans to furnish detailed information about those services and the compensation they receive, including data about payments from third parties and revenue-sharing agreements.

The proposed rule change would not impact the types of information service providers must supply to plan fiduciaries, Borzi explained, but rather the way the information is presented in some cases. Currently, fee disclosure rules allow service providers to use existing contracts and other operating documents to provide required disclosures to plan fiduciaries. During the call with reporters, Borzi said this has proved to be somewhat problematic in practice, especially for fiduciaries at small businesses and mid-sized employers, which often lack the internal expertise and funding resources to field and digest fee disclosures made through overly lengthy and complex contractual documents.

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To address this challenge, the proposed 408(b)(2) rule change introduces the idea of requiring service providers that issue fee documentation that is overly long or complex to develop a “guide” or “road map” that will help less experienced fiduciaries sift through large amounts of documentation to find relevant fee data.

Borzi said the DOL has not yet developed a specific trigger or maximum length for fee disclosure documents that would force a service provider to develop and circulate such a guide among its plan sponsor and fiduciary clients. She also said the DOL is still considering which format would be best for plan sponsors and participants—either a “guide” to exploring fee data across existing documents or a condensed “summary” that would draw together relevant fee data on a few pages. She is hoping the 90-day public comment period starting March 12 will shed some light on what sponsors and participants would prefer, and what is most tenable for the industry.

Borzi said she has already heard concerns that a summary would not be appropriate, as it could develop into a disincentive for sponsors to take the time to review fee documents first hand—one of the primary goals of the 408(b)(2) regulations finalized in 2012. A summary would also presumably be more expensive for service providers to develop. A guide, on the other hand, would do more to ensure sponsors were engaging effectively with fee documentation while protecting the documentation flexibility that is important to providers.

According to proposed rule-change language, if a guide is required, the covered service provider must direct the fiduciary to the place in the disclosure documents where a fiduciary can find the following:

  • The description of services to be provided;
  • The statement concerning services to be provided as a fiduciary and/or as a registered investment adviser (RIA);
  • The description of all direct and indirect compensation, any compensation that will be paid among related parties, compensation for termination of the contract or arrangement, as well as compensation for recordkeeping services; and
  • The required investment disclosures for fiduciary services and recordkeeping and brokerage services, including annual operating expenses and ongoing expenses, or if applicable, total annual operating expenses.

“We do think the 408(b)(2) rule has been a success so far,” Borzi said. “But we also think it can still be improved. This proposal today is designed to address the question of whether a more standardized format for the disclosures is important. We’ve seen more than just a few lengthy and complicated disclosures. Some include too much jargon. Some spread the data out over too many documents or sources.”

Borzi also announced during the call that the DOL intends to conduct approximately 10 focus group sessions with approximately 70 to 100 fiduciaries to small retirement plans—i.e. those with fewer than 100 participants—with the purpose of exploring current practices and the effects of the 408(b)(2) final regulation. During the process, the DOL will seek information about the need for a guide, summary, or similar tool to help responsible plan fiduciaries navigate and understand the required disclosures.

Borzi said the DOL estimates that significant benefits will result from the reduced time needed for fiduciaries to obtain compensation and related information needed to fulfill their fiduciary duties. While the DOL lacks complete data and empirical evidence to estimate the cost for covered service providers to create the guide, the department believes the costs to produce the guide will be less than the benefit derived from providing it to responsible plan fiduciaries.

The DOL's low-range estimate of the cost covered service providers would incur to create their guides is approximately $6.7 million annually and its high-range estimate is $22.2 million annually.

Comments cab be submitted electronically by email to e-ORI@dol.gov or by using the Federal eRulemaking portal at www.regulations.gov.

Employees Want Help with Social Security

Employees have a high interest in getting help with selecting the right household Social Security claiming strategy.

According to a Financial Engines study of more than 1,000 retirees and near-retirees between the ages of 55 and 70, seven in 10 near-retirees (69%) who have not yet claimed Social Security said they would be at least somewhat interested in a service provided by their employer to help them develop a household claiming strategy. Of these, 39% said they would be extremely or very interested in this type of Social Security claiming help.

The study shows people made better Social Security claiming decisions with some helpful guidance about their options. More than half of respondents (52%) who have not yet claimed Social Security were influenced to consider delaying claiming after reading a simple explanation about how benefits vary with different claiming ages. Importantly, the median age respondents planned to claim increased one year (from age 65 to age 66) after watching a short video illustration. Twenty percent of study participants say they would be willing to wait four or more years longer.

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Explaining the impact that delayed claiming has on a surviving spouse’s benefit also made 44% of those who have yet to claim Social Security consider claiming at a later date.

“Many people just assume that you claim Social Security starting the day you retire and that there is no need to consider Social Security claiming strategies,” says Financial Engines’ Chief Investment Officer Christopher Jones. “The reality is that the decision of when to claim Social Security is one of the most important decisions in retirement planning. Delaying Social Security even one or two years can make a big difference in household retirement income, and especially for the surviving spouse. There are few financial planning decisions that can have such a dramatic impact on the standard of living in retirement.”

As part of the study, Financial Engines asked people eight questions about claiming Social Security benefits. Seventy-three percent of people who are not yet receiving Social Security scored a grade of “C” or lower” on the quiz. The people with the fewest assets had the least awareness about how Social Security works. Only 5% of respondents were able to answer all eight questions correctly.

The study found that retirees and near-retirees are overconfident in their ability to make good Social Security claiming decisions. Despite the mixed performance on the quiz, three-quarters of people (77%) who have not yet claimed Social Security benefits felt confident in their ability to make a good decision.

The quiz is now available on Financial Engines’ website so anyone can test their Social Security knowledge and get more information.

Greenwald & Associates conducted the research on behalf of Financial Engines. Information for the study was gathered through a 15-minute online survey with 1,008 near-retirees and retirees between the ages of 55 and 70 who have an annual household income of at least $50,000. The survey included 374 people who have already claimed their Social Security retirement benefits (median age of 65) and 634 people who have not (median age of 59).

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