RIAs Anticipate Another Gainful Year for 2017

With the amount of advances in 2016, RIAs anticipate 2017 to see even more increases—despite rules that lie ahead. 

A recent TD Ameritrade RIA Sentiment Survey found that independent registered investment advisers (RIAs) see a strong future of success during 2017, as they plan to increase marketing, business development and technology spending while implementing growth strategies.

The optimism appears on several fronts concerning the economy, whether it be national or global. According to the survey, nearly seven in 10 RIAs are bullish about the U.S. economy—the highest number since the survey’s commencement in 2009—and more than half (55%) are positive about the prospects of the global economy. Also, the survey found that 53% expect the U.S. stock market to rise in 2017, and an additional 35% believe the market will hold onto improvements achieved in 2016.

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Anticipated Increases for 2017

2016 was an advancing year for advisers, as 70% had assets surge on an average of 17%, and 60% saw revenues increase by a median 16%. Furthermore, 56% had new client growth on an average of 17%. Due in large part to the advances achieved, four out of five believe their firms’ assets will grow further in 2017, and half predict firm assets will increase at a higher rate than last year.

“These are good days for independent RIAs, yet we can’t expect market tides will always rise. RIAs need to deliver a great experience, build firms that are more scalable and make sure they are compensated for all the services they provide,” says Tom Nally, president of TD Ameritrade Institutional. “By investing in themselves, embracing technology and articulating all the value they deliver, RIAs can increase their firms’ chances for sustainable growth.”  

NEXT: Despite Industry Pressures, Confidence Remains High

With the Department of Labor (DOL) conflict of interest rule potentially underway this year, along with the growing use of robo-advisers and the Securities and Exchange Commission’s (SEC) proposed Rule 206(4)-4 requiring business continuity plans, advisers may anticipate 2017 to intensify industry pressures. However, responses from the survey indicate that despite potential pressures, RIAs continue to feel confident.

Eighty-two percent reported minimal to no concerns over robo-advisers as a competitive threat, while the majority of responding advisers are not concerned over the DOL fiduciary rule. In regards to the SEC’s rule on business continuity plans, 57% of advisers have plans finalized, 31% are in the process of developing plans, and eight in 10 of advisers are aware of the requirement.

“RIAs have been the fastest growing channel in the financial advice marketplace in large part because they offer investors a personalized, client-first approach. At the same time, they have to find ways to navigate the myriad market forces converging on the industry if they want to keep growing,” Nally says. “RIAs can continue to grow by facing challenges head on, whether that means developing a robust retirement plan business, attracting a new generation of clients or embracing new technology to deliver a better digital experience.”

More information about the survey findings can be found here.  

DC Participants Place Different Values on Mobile and Web Abilities

More participants are placing a higher importance on income projections, Corporate Insight found.

In establishing criteria for its annual Monitor Awards, given for best practices in online and mobile innovation for 2016 by defined contribution (DC) plan recordkeepers, Corporate Insight surveyed close to 1,500 participants and found the top-15 features most commonly identified by participants as “very important” or “extremely important” saw a considerable amount of change since the 2013 survey.

In total, six of the top-15 features in 2013 no longer appear within the top 15 in the 2016 study. Most notably, five of the new site features that appear within the top 15 are related to account information: ability to view recent account activity, YTD rate of return, plan fees, general holdings-level performance and the ability to view performance of individual holdings across multiple timeframes. These website features replace transaction confirmations, quarterly statements, two account history-related features and customer service response time.

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While the 2013 version of the study asked participants which transactions they completed within the previous six months, the 2016 version also asked how important they deem each transaction type. The data shows that participants place the highest value on rollovers, contribution rate changes and future investment election management capabilities, followed by fund exchanges and withdrawals, significantly more than the abilities to take loans or conduct rebalances.

Among individuals who indicated that they accessed their plans via mobile devices over the previous six months, phone app usage rose from 82% to 93%, while tablet app usage remained at 29% and mobile site usage rose from 9% to 15%.

NEXT: Focus on income projections and financial wellness

Corporate Insight noted that retirement income projections have emerged as the clear preferred method among recordkeepers for communicating retirement readiness information to DC plan participants. The increased popularity of income projections is among the most prominent trends in the digital retirement arena, as nine different Retirement Plan Monitor (RPM) firms either added an income projection directly to the participant site homepage or enhanced an existing homepage projection resource.

Participants are also beginning to recognize the importance of income projections as 57% of survey respondents stated that it is either “very important” or “extremely important” to have access to one directly on the homepage, representing a 24% increase from the 2013 survey results.

Throughout 2016, there has been a growing, industry-wide focus on helping participants develop retirement plans that fit within the greater context of their overall financial lives. Creating holistic retirement plan websites that allow participants to account for outside financial accounts, goals and obligations can drive better financial outcomes, Corporate Insight says.

Many recordkeepers in the RPM coverage group have recognized the importance of holistic retirement planning, and have greatly enhanced the overall financial wellness resources available on the participant websites. This year, seven firms added new financial wellness tools and six added significant new financial wellness-focused content.

More information about the Monitor Awards is here.

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