Understanding Plan Fees, With Help from NAGDCA

A recently published fee guide can help plan sponsors navigate different recordkeeping, advisory and asset management options.


The National Association of Government Defined Contribution Administrators published a fee guide for public sector defined contribution plans Tuesday. Understanding and negotiating reasonable fees is a fiduciary duty to participants in a retirement plan, according to the guide.

The guide lays out all the services and related fees a DC plan might encounter and explains the pros and cons of the various services and fee structures available to sponsors. The guide breaks fee structures into three main service categories: recordkeeping, asset management and advising.

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Recordkeeping

To reduce recordkeeping expenses, the NAGDCA guide recommended providing turnover estimates to the recordkeeper so it can make estimates of their own about new enrollees, thereby helping to reduce fees and increase fee predictability. The guide also recommended that sponsors consider including in their investment menus proprietary funds provided by the recordkeeper, if offered, since this can also drive fees down.

The guide cautioned, however, that most plans offer open investment menus to avoid the appearance of a conflict of interest, and any fund chosen for inclusion in an investment menu must be a prudent choice, whether offered by the recordkeeper or not. Additionally, a recordkeeper may terminate a fund as part of its business strategy, which can complicate the budgeting of a sponsor that was relying on that fund to keep fee costs down.

Recordkeeping fees can be structured in different ways. The guide explained that an asset-based structure, one tied to the value of the assets in an account, is the most common and can be beneficial for smaller plans. Plans can also negotiate “break points,” where the fee-to-asset ratio declines as the plan grows.

Other fee models can be based on average participant balance or an explicit direct dollar fee from participant accounts. An explicit fee can be helpful due to its transparent and easy-to-communicate nature, according to the guide.

Asset Management

Asset management fees “are added to mutual fund share classes intended to offset marketing and distribution related expenses,” according to the guide.

Asset management fees can also cover annuitization options, changes in asset allocation, management or a self-directed brokerage option.

Asset-based and revenue-sharing are the most common fee structures for asset management. Asset-based fees are charged as a percent of assets under management. Revenue-sharing fees are paid by a mutual fund company to a recordkeeper for assuming some of the administrative burden.

Advising

Advising fees can be assessed for investment advice, participant education and outreach, and other consulting services.

The guide recommended asset-based fee structures for smaller plans but noted that this can create fee volatility if the sponsor has high turnover or if market conditions are volatile. Sponsors using an asset-based model should budget accordingly. A “flat dollar” model in which a set price is paid for particular services may be more beneficial for sponsors who are larger or less risk tolerant.

NAGDCA noted that advisers providing educational services to participants may also be licensed to sell investment products such as annuities. The guide recommended that sponsors closely monitor this and require advisers to disclose these activities with the plan: “Plan fiduciaries should discuss cross-selling policies and seek to implement restrictions to cross-selling, when appropriate.”

Across all fee classes, the guide noted that customization will increase fees. Managers, consultants and recordkeepers often make use of templates and other standard models, and deviations from these models to satisfy specific plan needs can make fees increase and may not be in the best interest of the plan. According to the guide, “Plan characteristics can lead to vastly different fees and structures for plans with similar baseline demographics, such as the same asset level and number of participants.”

Where Are Financial Wellness Benefits Headed?

According to EBRI, employers are looking for a wider range of benefits.


Workers may be getting more from their employers in coming years. Among employers currently offering financial wellness benefits, 80% expect to provide even more next year, while only about 20% expect to remain at the same level, according to Craig Copeland, director of wealth benefits research at the Employee Benefit Research Institute.

Copeland shared the data in a Tuesday webinar that presented early results from EBRI’s 2023 Financial Wellbeing survey fielded in July and August. The full report will be released later this month. The firm surveyed full-time benefits decisionmakers at employers with at least 500 employees, covering more than 250 companies. The research found that, unlike previous years, the top financial wellness concern for employers was driven in part by inflation.

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“The high cost of living was an important aspect that employers were looking to help with. That came out on top,” Copeland told the virtual audience. “When we’ve done this for the last five years, retirement preparedness or health care costs have been the main focus. But given the persistence of high inflation, employers have really tried to step up in our financial well-being programs.”

Respondents to the survey listed the five most widely offered benefits as:

  • Employee discount programs/partnerships (60%);
  • Basic money management tools (55%);
  • Financial investment/investing education, seminars or webinars (55%);
  • Financial planning education, seminars or webinars (53%);
  • Tuition reimbursement and/or assistance (50%);

But rising prices do not just hit participants. The price of financial well-being options remains the main challenge for employers as they consider adding benefits and expanding programs, Copeland said. Even so, benefits decisionmakers reported their employers are likely to step up and provide more money for these programs.

“Because [programs] are gaining in popularity, we see that 70% either expect their budget to increase somewhat or increase significantly,” he said. “It’s interesting that the other 30% expect budgets to stay the same. No one is expecting their budget to go down.”

Among eligible employees, the use of benefits was still low. One-third of employers had at least 50% of employees participating or engaging in benefits, but the majority saw between 26% and 50% of eligible employees actually taking advantage of these programs.

“It’s still pretty much on the low side of eligible employees,” Copeland said. “However, when you ask what the employer expected the take-up to be, 60% of the employers are saying that it’s actually more than what they had expected. 33% said it’s about what they expected. Only about 5% to 6% said that it is less than expected.”

When comparing the approach taken by firms of different sizes, Copeland said larger employers showed more hesitation to provide workplace benefits, whereas when smaller employers were interested, they were more likely to be in the process of implementation.

“[Employers with] 10,000 or more employees were a little more hesitant of offering [financial wellness benefits],” Copeland said. “It looks like they’re being a little more restrictive or not as expansive in their benefits, compared [with] what smaller employers are offering.”

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