RESEARCH |
2019
PLANADVISER Retirement Plan Adviser Survey
Reported by PLANADVISER
| Art by Harry Campbell
Providers
Empower Retirement
| Qualified plan adviser votes | 348 |
| Overall Perception Among Qualified Advisers | |||
|---|---|---|---|
| Very favorable | 42% | ||
| Somewhat favorable | 40% | ||
| Not favorable | 18% | ||
| Plan Adviser Experience with Provider | |||
|---|---|---|---|
| Worked with many times | 42% | ||
| Worked with several times | 23% | ||
| Worked with a few times | 24% | ||
| Worked with once | 11% | ||
| Key service categories | |||
|---|---|---|---|
| Overall service to micro plans | 59 votes | ||
| Overall service to small plans | 121 votes | ||
| Participant website and online tools | 140 votes | ||
| Sponsor website and reporting | 125 votes | ||
| Regulatory and compliance support | 55 votes | ||
| Fee clarity and disclosure | 69 votes | ||
| Value for price | 102 votes | ||
| Plan design flexibility/customization | 80 votes | ||
| Adviser sales/marketing support | 97 votes | ||
| Web tools/functionality for advisers | 133 votes | ||
| Fee structure for advisers | 112 vote | ||