RESEARCH |
2019
PLANADVISER Retirement Plan Adviser Survey
Reported by PLANADVISER
| Art by Harry Campbell
Providers
Ascensus
| Qualified plan adviser votes | 264 |
| Overall Perception Among Qualified Advisers | |||
|---|---|---|---|
| Very favorable | 14% | ||
| Somewhat favorable | 31% | ||
| Not favorable | 54% | ||
| Plan Adviser Experience with Provider | |||
|---|---|---|---|
| Worked with many times | 20% | ||
| Worked with several times | 13% | ||
| Worked with a few times | 44% | ||
| Worked with once | 23% | ||
| Key service categories | |||
|---|---|---|---|
| Overall service to micro plans | 51 votes | ||
| Overall service to small plans | 11 votes | ||
| Participant website and online tools | 2 votes | ||
| Sponsor website and reporting | 1 votes | ||
| Regulatory and compliance support | 18 votes | ||
| Fee clarity and disclosure | 30 votes | ||
| Value for price | 34 votes | ||
| Plan design flexibility/customization | 14 votes | ||
| Adviser sales/marketing support | 5 votes | ||
| Web tools/functionality for advisers | 3 votes | ||
| Fee structure for advisers | 13 votes | ||