Service Strategy Tips from Pentegra Retirement Service

Pentegra Retirement Services Introduced the Advisor SmartPath report to help advisers drive retirement readiness among their client base through innovative approaches to client service and plan design.

Pentegra Retirement Services presents new strategies and techniques for retirement specialists to use in helping plan sponsors and participants achieve greater retirement readiness.

The new report focuses on helping advisers start conversations with plan sponsors by discussing how key solutions—such as fiduciary outsourcing, multiple employer plans (MEPs), retirement income solutions, and targeted communications—can fit together to help address the most critical concerns of plan sponsors today.

According to Rich Rausser, senior vice president at Pentegra, “plan sponsors are far more focused today than in the past on retirement outcomes and helping participants achieve adequate levels of retirement readiness.” This is especially true in the DC plan sponsor world, Rausser adds. “They are concerned with the changing regulatory landscape and overall plan administrative burdens—there is a strong desire to reduce workloads, fiduciary liability, and risk.”

Rausser explains the new Advisor SmartPath tool will be a helpful resource for advisers, as it dives deep into progressive plan design; integrated retirement income solutions; communication and education that speak in terms of outcomes; outsourced fiduciary responsibility; and broader retirement insurance coverage.

“Today and in the future, plans that have these types of features will be well on track to succeed in delivering successful outcomes for everyone,” Rausser concludes.

The full strategy report is available here