Pensionmark Highlights New Adviser Deliverables

Pensionmark debuted a variety of new and enhanced adviser deliverables aimed at improving and streamlining various business, investment and client service processes. 

Pensionmark is unveiling a host of new adviser deliverables in the wake of a new strategic partnership with CAPTRUST Financial Advisers.

The following rundown of new services for the 150-plus advisers and staff in the Pensionmark network was shared with PLANADVISER:

Advisor Services Review – A client-facing report and corresponding presentation created for advisers, providing a tangible review of the services being provided to plan clients, including comprehensive reporting on expenses and expense history, client service instances captured in the in-house Service Center, email campaigns and financial wellness deliverables.

Practice Management Report – A quarterly report providing advisers with a comprehensive review of their business, including income analysis, compensation variance reporting comparing actual compensation received versus projected revenue, service instance and financial wellness utilization by client, lead generation analysis, and client touch point management—such as bounce reporting, upcoming anniversaries and birthdays.

Redesigned Proposals and RFPs – Pensionmark-provided prospect proposal presentations and corresponding reports have been completely redesigned from the ground-up. The new tools debuted with an improved look and messaging concepts, while maintaining the proprietary in-depth qualitative and quantitative scoring analysis.

Lead Generation Program – Pensionmark’s in-house Marketing and Outbound Telemarketing program built to develop plan sponsor appointments.

Pensionmark Retirement Index CITs – Custom built and Pensionmark branded collective investment trust (CIT) indexes offered only to Pensionmark advisers for their clients. These range in cost from 0.02% to 0.18%, Pensionmark says, and the funds have shown strong performance in their peer group.

Participant Financial Wellness / Goal Planning Report – A comprehensive review for participants, providing an individual net worth and balance sheet, income and savings summary, liability and expense summary, asset allocation analysis, goals analysis, education funding review, and detailed retirement savings funding review.

NEXT: Enhanced fiduciary and fee comparison services 

The list of new Pensionmark adviser deliverables continues:

Fiduciary Training Program – Utilizing the Department of Labor educational platform, a series of training modules to educate plan sponsors on their fiduciary duties and obligations.

Enhanced Commission and Fee Reporting – A client relationship management (CRM) enhancement where all commission and fee data is linked to retirement plan and wealth management clients to better track and identify whether advisers are being paid properly on their business and assist them in recovering missing or delayed compensation.

Proprietary Wealth Management Models – Both Pensionmark and CAPTRUST proprietary asset allocation models were introduced for clients of Pensionmark Advisors.

Institutional Investment Reporting Enhancements – New automated client report delivery solutions, index scoring systems, manager due diligence packages, participant investment education videos, and formatting and report updates.

New Small Market Solutions – Both Pensionmark and CAPTRUST small market solutions were introduced for clients of Pensionmark Advisors.

More information is at