Investors, Advisers Foresee Increased Volatility

Both groups have become less optimistic since the start of the year, according to Nationwide. 

Sixty-six percent of investors and fifty-six percent of registered investment advisers (RIAs) and fee-based advisers expect the markets to become more volatile over the next 12 months, according to the “Advisor Authority Study” commissioned by Nationwide Advisory Solutions and conducted online by The Harris Poll.

For the first time in four years, investor and adviser optimism both declined at the start of 2019, with 55% of investors optimistic and 66% of advisers optimistic. This is a drop of seven percentage points for investors and 11 percentage points for advisers from the year prior.

“More than a decade after the Financial Crisis of 2008, concern about volatility is again top of mind for advisers and investors alike, and uncertainty is on the rise,” says Craig Hawley, head of Nationwide Advisory Solutions. “Our latest Advisor Authority special report uncovers the key factors that RIAs and fee-based advisers need to understand investors’ top concerns, confront the complex dynamics of a challenging market and create the ‘safe haven’ investors seek—unlocking greater loyalty and attracting new clients to drive greater growth.”

Asked what their financial concerns are, investors say the cost of health care (33%), taxes (31%), protecting assets (27%), saving enough for retirement (23%) and inflation (16%). Asked what they think are their clients’ concerns, advisers say the cost of health care (27%), followed by taxes, protecting assets and saving enough for retirement—all in a three-way tie at 26%. That is followed by rising interest rates (24%).

Twenty-eight percent of investors say that market volatility keeps them up at night. Asked what they think is causing volatility, 45% say gridlock in Washington, D.C., 38% say global instability, and 32% say U.S. economic performance. Advisers say it is interest rates (33%), gridlock and U.S. economic performance (both tied at 30%) and global instability (29%).

Investors’ concerns over volatility may be why 62% are working with an adviser, up from 51% in 2016.

In 2018, investors were more optimistic, which Nationwide attributes to the tax cuts, fewer regulations and a business-friendly majority in both the House and the Senate. But that optimism has declined in 2019, which Nationwide says may be due to the growing partisan divide, the less promising reality of tax reform and an escalating trade war with China.

Fifty-eight percent of investors and fifty-four percent of RIAs and fee-based advisers are worried that the U.S. economy could fall into a recession in the next 12 months. Fifty-four percent of investors and fifty-six percent of advisers are worried that there could be a bear market in the next year.

Among those investors not working with an adviser, 54% say market volatility might prompt them to do so. Asked what they view as the benefits of working with an adviser, 21% say helping them stay focused on long-term goals, and helping them make informed decisions and protecting their assets against market risk, both tied at 20%.

Eighty-eight percent of advisers say they have a strategy to protect their clients’ assets against market risk, while 65% of investors say they have such a strategy.

Asked what is the best way to mitigate market risk, 63% of investors and 62% of advisers say it is diversification. They are more divided when it comes to fixed annuities (30% versus 53%, respectively), fixed index annuities (23% versus 48%) and liquid alternatives (26% versus 44%).

The findings are based on a survey of 1,021 advisers and 834 investors conducted February 15 to March 4, 2019.

Advisers Should Include Guaranteed Income in Income Strategy Discussions

A study by Greenwald & Associates and CANNEX shows those close to retirement highly value guaranteed income to supplement Social Security, and suggests advisers consistently underestimate clients’ interest.

The fifth annual Guaranteed Lifetime Income Study by Greenwald & Associates and CANNEX shows significant differences in perceptions between advisers and clients regarding discussions of retirement income.

Advisers say they discuss income strategies with an average of 79% of their clients, but only 55% of clients report having discussed income strategies with their adviser. Advisers also consistently underestimate client interest in guaranteed lifetime income products, the study suggests.

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Two-thirds (67%) of those close to retirement or in its early stages highly value guaranteed income to supplement Social Security. When guaranteed lifetime income (GLI) products are framed as part of a retirement portfolio strategy to supplement Social Security and cover essential expenses, 71% say they think this would be a good strategy for their own retirement.

The research also reveals growing evidence that consumer sentiment appears to fluctuate based on the prevailing market environment, dropping as stocks rise and increasing when the market experiences sharp volatility. In addition, it highlights the top retirement concerns that drive interest in guaranteed income include paying for long-term care, meeting health care needs and not running out of money.

Among the respondents who reported owning a guaranteed lifetime income product, six out of 10 are satisfied, and three-quarters would recommend them. They are less concerned about day-to-day expenses in retirement, report being able to budget more effectively, spend more on discretionary items, and take greater investment risk with their other assets. Product owners are less worried about losing savings during a downturn than those who do not own them (19% vs. 28%).

“It’s clear from the research that clients are most receptive to annuities with guaranteed income when the product is positioned as part of a broader retirement income strategy–the reason why most product owners said they chose them,” says Tamiko Toland, head of annuity research at CANNEX.

“The message around guaranteed income products is getting lost in translation,” adds Toland. “The research should be a wakeup call for advisers. It reveals a disconnect between what advisers think clients want and what clients say they want, but it also highlights opportunities to discuss retirement income strategies and products in ways that will resonate more strongly.”

More information from the study is here.

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