How to Make a Popular Plan a Successful One

Participation and deferral rates are indicators of retirement plan popularity, not success, according to Greg Burrows of Principal Financial Group.

Burrows, senior vice president of retirement and investor services at Principal, told attendees at the Plan Sponsor Council of America’s (PSCA) 65th annual conference, Reframing Retirement, that participant outcomes are the measure of a plan’s success. In addition to expanding coverage among their employees, plan sponsor must also ensure employees have adequate income savings and help them manage income in retirement.  

 Employees are unprepared to manage assets in retirement, according to Burrows. Showing a monthly income projection on retirement plan participant statements would help, but The Principal’s own research shows that 30% of employees think their employers should help them turn their savings into an income stream in retirement, and more than eight in 10 feel a guaranteed income option in their retirement plan is important.  

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 Burrows said measures of plan success include an 11% to 15% savings rate for participants throughout their career and an 85% income replacement rate at retirement.  

 The Principal found that when participants have a choice to auto-escalate their deferrals, 5.8% choose to do so, but when defaulted to auto-escalation and given a choice to opt out, 79.6% remain in this option. In addition, at a 6% default auto-enrollment deferral rate, 19% of employees opt out, compared with 15% when defaulted to a 3% deferral rate. However, 61% of participants auto-enrolled at 6% have a combined savings rate of 11% or more, compared with 32% auto-enrolled at 3%.  

Plan design does not replace education, Burrows said, but if sponsors implement plan design features to reach measures of success, they can repurpose education to address actual retirement planning. For example, instead of spending the enrollment meeting educating participants about how much to save, when to increase savings and how to invest, plan sponsors can use that time to talk about managing long-term debt and budgeting.

 

Ascensus Bulks Up Support for DC Plan Servicing

Retirement plan solutions provider Ascensus announced expanded efforts to drive results for advisers in retirement plan servicing.


 

 

The firm’s business development consultants (BDCs)—part of the company’s strategic partners group—are aligning with advisers who have a significant portion of their practice working with defined contribution (DC) plans.

 

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The BDCs customize support, working directly with advisers within their own territories, Kathleen Endres, executive vice president of client service at Ascensus, told PLANADVISER. Combining phone support and travel, BDCs meet with advisers face to face about a quarter of the time.

According to Endres, the BDCs can evaluate an investment lineup, suggest targeted communications from Ascensus and consider other plan designs. “The BDCs help them design solutions to grow their businesses organically,” she said. “They look at specific issues with [the advisers’] clients and help them identify ways to improve those plans and improve retirement readiness.”

Their resources include the Fiduciary Benchmark Inc. tools, which they are licensed to use, and offer at no cost to clients in these relationships. Ascensus also has its own plan reviews, plan studies, communication pieces and report cards that advisers can use to improve outcomes for the plan sponsors and participants they service.

“We see a trend toward the consolidation of plans with retirement-focused advisers who see this as a critical part of their practice,” Endres said. “We are pleased to offer the business development consultants to support these advisers—in concert with the Ascensus regional vice presidents in each territory—from both a sales and service perspective and partner with them to grow their books of business.” 

 

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