Financial wellness improved for the
average American employee in 2016, aided by an increase in the
percentage of repeat usage of workplace financial wellness programs,
according to Financial Finesse’s 2016 Year in Review report.
Repeat
users in 2016 recorded higher levels of financial wellness in cash flow
and debt management, retirement preparedness, and investment
confidence. The average overall employee financial wellness score
improved to 5.4, up from 4.7 in 2015.
Repeat usage of workplace
financial wellness programs is gaining momentum, the report notes.
Repeat users made up 29% of all users analyzed in 2016, up from 16% in
2015, 15% in 2014 and 6% in 2013. Thirty-eight percent of repeat users
reported they are on track for retirement versus 23% of new users. In
addition, in their first assessment, 18% of repeat users said they are
on track to reach their income goal in retirement. In their last
assessment, 39% of repeat users said so.
The majority of
employers represented in Financial Finesse’s sample use a variety of
techniques to drive employee engagement in their workplace financial
wellness program, including:
- Marketing their financial wellness program as an employer-paid employee benefit;
- Positioning financial wellness as a key component of an overall wellness program;
- Offering wellness incentives to participate;
- Offering unlimited one-on-one financial consultations via phone, in-person, or both; and
- Marketing
the financial wellness program as part of other benefits
communications, such as displaying information prominently on the
internal employee benefits site and reminding employees during open
enrollment or benefits changes that coaching is available.
Twenty-seven
percent of employees who took a financial wellness assessment in 2016
reported being on track for retirement, up from 19% in 2015. Despite
this improvement, employees across the board aren’t saving enough to
meet retirement needs. Ninety-two percent reported participating in
their employer-sponsored retirement plan, but only 77% are contributing
enough to earn the full employer match. The problem of retirement
under-preparedness continues to be systemic, with insufficient
percentages of virtually all demographic groups saying they are on track
for a comfortable retirement.
By demographic, 33% of men
reported being on target for their retirement goals, and 25% of women
reported being on target. Twenty-two percent of employees younger than
30 said they are on track for retirement; one-quarter of those ages 30
to 44 are on track; 29% of employees ages 45 to 54 reported being on
track; and 36% of those ages 55 and older said the same.
NEXT: Retirement projections, and differences between low and high financial wellness levelsImprovement in the number of
employees bring on track for retirement was helped in part by a larger
percentage of employees having run a retirement projection. Forty-nine
percent of employees reported taking this step, up from 35% a year
earlier. According to Financial Finesse, this progress was influenced by
repeat users, 38% of whom reported having run a retirement projection
and finding they were on target. Nearly six in ten (57%) employees who
make up this increased percentage report being on track to retire
comfortably. The remaining four in 10 (43%) discovered they were not on
track, thus allowing them to take steps to save more or adjust their
retirement income assumptions.
The increase in retirement
projections may be supported by users who repeatedly engage in their
financial wellness program or who interact regularly with a financial
coach. Repeat users were 12 percentage points more likely to have run a
retirement projection than new users (58% versus 46%).
Financial
Finesse’s analysis found employees with the lowest financial wellness
levels (0 to 2) are more likely to be age 44 and younger, women, and
have incomes lower than $60,000 per year. However, one in ten employees
who is struggling is age 55 and older, and 14% have household incomes
exceeding $100,000 per year. These employees tend to live paycheck to
paycheck without emergency savings to handle an unexpected expense.
Forty-one percent report having taken a retirement plan loan or hardship
withdrawal, compared to 29% of employees overall.
By contrast,
employees with the highest financial wellness levels (9 to 10) are more
likely to be age 45 and older, men, and have household incomes greater
than $100,000. Employees in this category have excellent financial
habits, with 100% reporting they have a handle on cash flow, and 97%
indicating they have an emergency fund. One-hundred percent report
contributing to their retirement plan, and 92% are confident they are on
track to retire comfortably.
All of Financial Finesse’s research
is based on tracking employees’ most pressing financial concerns
through their usage of the firm’s financial education service. The
report uses an expanded data set based primarily on the analysis of
67,089 financial wellness assessments completed January 1, 2015, through
December 31, 2016. The report can be found at https://ffinesse.box.com/v/2016-Year-in-Review-Report.