Tag: client service

The typical investor has five to six accounts, multiple products and custodians, and two or three advisers managing their assets.

Craig Hawley, head of Nationwide Advisory Solutions, also explains how successful advisers are using AI.

Investors compare the service they receive from wealth management firms to the type of service they get from consumer goods and technology behemoths.

The program pairs specialists with dedicated strategic account managers and brings access to a team of ERISA attorneys.

After being one of the first national firms to address the DOL’s now-defunct fiduciary rule, the firm says it is turning a new page in client service and adviser support by launching its digital WealthDesk platform.

This now brings Lincoln’s technology packages up to five.

It offers advisers prospecting tools, plan management resources, including fiduciary support, and educational materials.