Retirement Account Balances Down 21% or More in Q3, Fidelity Data Shows

Data from more than 35 million participants in Fidelity accounts shows a steep hit to balances during the market downturn, but the majority of workers (86%) kept their savings contributions unchanged.



Recent market volatility contributed to at least a 21% drop in the average retirement account over the last year among 35 million of Fidelity Investment’s retirement plans, the country’s largest recordkeeper said Thursday.

The average retirement account balance for 401(k) plans dropped 23% from $126,100 at the end of the third quarter in 2021 to $97,200 in Q3 2022, Boston-based Fidelity said in a quarterly view into participant activity. Individual retirement accounts fell 25% to $101,900, and 403(b) balances were down 21% to an average of $87,400.

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Despite the sharp drops in balances, retirement savers in large part stuck to their savings plans or even boosted them, with the vast majority of workers (86%) keeping their contributions unchanged and another 8% increasing contributions, Fidelity said. Savings rates, which include both worker and employer contributions, held steady at 13.8%, down just slightly from 13.9% in the prior quarter (data from Q3 2021 was not made available).

The market has taken some dramatic turns this year, including the best month this past October since 1976,” Kevin Barry, president of Workplace Investing at Fidelity Investments, said in a press release. “Retirement savers have wisely chosen to avoid the drama and continue making smart choices for the long-term.”

The view into Fidelity’s retirement savings pool shows that despite large drops in account balances, most participants have not responded with changes to their savings defaults or asset allocations. Only 4.5% of 401(k) and 403(b) savers made asset allocation moves, slightly lower than 4.8% from a year earlier. Of those that made changes, the top change involved shifting savings to more conservative investments (29%), Fidelity said, with other moves including a shift to equity or a more blended mix of investments that would include target date funds.

The market volatility provides a moment for plan advisers to help sponsors message to participants about the importance of long-term saving, Samantha O’Neil, Fidelity’s head of workplace inclusion, insights, & marketing, said in an emailed response.

“For plan participants, our most important role is to be a calm voice in what can feel like a tumultuous storm of market volatility. As such, we validate participant’s potential unease and remind them that market swings, while uncomfortable, are common,” she said. “We caution that attempting to time the market can increase risk and we counsel that, if a participant already has a solid financial plan in place, sticking to it is usually the best choice. Some of our most popular Fidelity resources encourage participants to take control through self-education about normal market fluctuations over the investors’ lifetime.”  

IRAs were a growth area among Fidelity participants, reaching 11.2% year-on-year growth at 13.2 million contributors. Growth was largest among young upstarts, with Generation Z IRA accounts jumping 83% this year compared to last and Millennial accounts going up 25%, Fidelity said. Recent research from researcher and consultancy Cerulli Associates noted that wealth among these two younger generations is rising at a faster pace—25%— than Generation X and Baby Boomers.

Fidelity’s Barry also spoke in the release to the importance of retirement savers not leaving behind savings plans when they change jobs. Just last month, the Boston-based firm joined with Vanguard and Alight to create a consortium to tackle the issue of “cash-out leakage” from participants leaving behind small retirement accounts. The recordkeepers joined with the Retirement Clearinghouse to create the auto-portability service, which will be a nationwide digital hub connecting workplace retirement plan recordkeepers and plan sponsors.

“One additional way to increase retirement security for Americans is by addressing the other end of the spectrum—those millions of workers who change jobs and leave behind low retirement balances,” Barry said. “Auto-portability can play a crucial role in increasing retirement security for these Americans by automating the movement of an inactive retirement account seamlessly into the active account of a new employer’s plan, potentially preserving trillions of dollars in future savings.”

The research firm Capitalize said in a May 2021 report that about 24.3 million 401(k) accounts have been abandoned, leaving an estimated $116 billion in returns a year unrealized.

Fidelity issues participant data on a quarterly basis from 35 million retirement accounts among its more than 40 million under administration. Vanguard issues an annual look at the behavior of about five million retirement plan participants, and Empower Retirement unearths the activity of 4.5 million corporate defined contribution participants once a year.

Subpar Technology Could Steer Clients Away from Advisers

Many advisers complain about lack of automation and functionality and prefer a platform that gives them more time to focus on clients.



Adviser360 has released findings from its 2022 Connected Wealth survey, examining the relationship between financial advisers and the technology they use to support their clients.

The wrong technology can cost advisers real dollars and real clients. The survey found that 65% of advisers surveyed have lost business from clients or prospects due to outdated wealth management technology.

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More than half (58%) of the 300 respondents of the inaugural survey classified their technology as “modern,” but only 3% would call it “integrated and innovative.” The remaining 39% said they need a technological upgrade, the survey says. Respondents who say they have modern technology are 50% more likely to report growth in new client assets and 33% more likely to get client referrals, compared to those who say their technology needs an upgrade.

“Technology can be a game changer for advisers who want to grow their business,” Richard N. Hart, Advisor360 senior vice president for corporate development, said in a press release. “Firms that can’t innovate to today’s standards or don’t stack up to peers are leaving money on the table.”

More than half of advisers who report losing business because their wealth management technology did not meet expectations say this has happened with prospects, the survey says. The rest report losing business from existing clients.

The survey found that firms need to assess how well their existing technology enables advisers to work with clients, since 53% of respondents consider their technology to be an extension of their practice. Nearly 30% of advisers believe their current technology holds them back when it comes to new business.

According to the survey, the majority of those surveyed give their existing wealth management platforms high marks for enabling them to focus on their most important clients (67%) and deliver robust financial planning advice (63%).

Advisers believe that improved digital onboarding could have the biggest impact on their practice and the way they work with clients, the survey says. Of those surveyed, 25% categorize their current onboarding process as a “constraint” when it comes to getting new client relationships off the ground.

Within their existing platforms, advisers complain the most about the lack of automation and functionality. The survey found that 41% of advisers spend an average of two hours scheduling, running and reconciling reports before each client meeting—and 26% spend more than two hours. In addition, 58% of advisers say their account aggregation capabilities need to be improved.

Advisers surveyed believe the most important aspect of a client’s digital wealth experience is their ability to see a complete picture of their financial lives. According to the survey, 43% of respondents say their technology is primarily adviser-facing, not client-facing, signaling clients may be due for a refresh.

According to the survey, advisers find that clients are product-savvy and want access to technology products specific to their financial goals. Advisers say client demand is highest for structured investments, followed by annuities and long-term care insurance.

Advisers are also striving to use technology to connect with clients in ways that are familiar outside of the financial planning world, the survey says. Though 73% of advisers say Millennials and Gen Z require a different type of engagement than Baby Boomers and Gen X clients, tech-savviness has no age barriers. More than three-quarters (76%) of advisers noted that the ability to securely text or direct message clients of all ages has transformed client relations. Eight in 10 (82%) say that integrating social media platforms into client-facing tools is a must-have, with nearly 30% considering this to be extremely important.

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