Available on both Android and iOS products, the “mobile version of PlanFocus” offers administrative functions to encourage efficiency and productivity. According to TIAA, the app allows plan sponsors to stay up to date with deadlines, service request updates and contribution file alerts; review plan performance data; and correspond with any participant questions about contribution, allocations loan balances, YTD activity, and more, all through a mobile device.
Additionally, plan sponsors will have the ability to communicate with TIAA relationship and support teams and approve participant transactions on the app.
“With plan sponsors taking on more responsibility than ever before, we want to provide them with the digital tools they need to be attentive and responsive regardless of whether they are at their desks or having hallway conversations with participants,” says Doug Chittenden, executive vice president and president of Institutional Retirement at TIAA.
Since the announcement of its launch, the app has been made available to all clients on Apple or the Google App stores, according to TIAA.