Optimism the Only Connection, Survey Finds

 MFS Investment Management's Investing Sentiment Survey found several disconnects between what advisers think investors feel, and what investors are actually feeling. 

These differences of perspective were particularly distinct among Gen X and Y investors, MFS said.

The survey, which addresses investors’ and financial advisers’ attitudes toward and perceptions of investing, asked what financial concerns would be most worrisome for investors. Twenty percent of advisers think a major drop in the stock market is investors’ top financial concern, but only 5% of investors said it is.

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MFS found that advisers may be fooling themselves if they think their clients’ appetite for risk has been restored since the recession. Three quarters of advisers believe that investors have become “much more” or “somewhat more” risk tolerant over the past 12 months; however, only 15% of investors report an increase in their willingness to take on more risk. Likewise, 16% of advisers perceive that investors have become more risk averse since 12 months ago; in fact, 26% of investors report they are less willing to take on risk to achieve higher returns.

There were differences in investment selections as well. Seventy-two percent of advisers think U.S. equities are an excellent or very good place to invest; only 35% of investors agree. Six in ten advisers think international stocks are an excellent or very good place to invest; whereas not even one-quarter (22%) of investors agrees.

MFS also focused on how advisers perceive Gen X and Gen Y to be investing; Gen X and Y being anyone under the age of 46. The survey found that 84% of advisers think Gen X/Y investors have a primary investing goal of growing assets. However, only 39% of Gen X/Y investors report this as a primary goal. Protecting principal is more important to the under-46 crowd than most advisers think: only 9% of advisers think Gen X/Y have a primary goal of protecting principal while 22% of GenX/Y say this is a primary goal. Lastly, advisers think Gen X/Y have 50% of their investments in U.S. equities and 9% in cash; in fact, Gen X/Y report significantly less equity exposure, 34%, and 3 times greater cash exposure, 30%.

The one point on which advisers and investors seem to match is optimism about the U.S. economy over the next five years; 35% of advisers reported that investors are optimistic, while 47% of investors reported being optimistic.

"While these disconnects show a need for advisers to reconsider how they view their clients, the survey showed that advisers are underestimating investors' optimism about the future of the U.S. economy," said William Finnegan, senior managing director of retail marketing for MFS. "With Gen X/Y maturing and Boomers approaching critical decision points for retirement, we believe advisers should reassess how they communicate with clients, and what the lasting impact of 2008's financial crisis has had on investors' risk tolerance."

The online survey was conducted from February 7-15, 2011. 596 individual investors with $100k+ in household investable assets and 612 licensed financial advisers (either FINRA or SEC) who have been licensed for at least three years with at least $500,000 or more in annual mutual fund sales participated in the survey.

 

“CustomConsultant” to Help Illuminate Plan Risks

The Hartford Financial Services Group is introducing a service to help advisers identify potential risks associated with retirement plans and educate plan sponsors on how to eliminate those risks.

The Hartford’s “CustomConsultant” service was designed in response to an increasingly complex regulatory environment. The service provides an easy-to-use tool intended to help advisers sharpen their consultative capabilities.  Using an online portal, advisers target local retirement plans that may need assistance with specific problems or identify up to 70 potential risks associated with a specific plan. To supplement the online tool, The Hartford’s 80 retirement plan specialists are available for educational support.

“The Hartford is stepping up its efforts to help financial advisers identify common problems that can potentially become bigger issues for plan-sponsors if not addressed,” said Christine Chaia, assistant vice president of distribution marketing for The Hartford’s Retirement Plans Group.

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The Hartford employed Larkspur Data Resources to manage the online portal. Larkspur says that the typical retirement plan can have anywhere from three to seven risks.  Many times, employers are either unaware they exist or are unsure about how to remedy them, according to Chaia.  Some of the most common potential risks associated with retirement plans as identified by The Hartford’s analysis include:

  • Missing an opportunity to fully adopt the available fiduciary protections afforded by section 404(c) the Employee Retirement Income Security Act (ERISA)
  • Triggering the return of retirement plan contributions made by highly compensated employees because of low plan participation by the overall employee population
  • Exposing the employer to greater financial liability by lacking sufficient fidelity bond protection against plan improprieties and other issues
  • Missing opportunities to boost retirement assets because of ineffective plan designs.

“Some risk factors, under certain circumstances, can potentially lead to costly civil or even criminal court actions, federal and state tax issues, or other problems. In many instances, though, the greatest risk is missed opportunities for employers and their employees to make the most of their retirement plans and accumulate enough assets for retirement,” Chaia said.

The “CustomConsultant” service is available for use with 401(k) and 403(b) defined contribution plans that file IRS Form 5500.  The program is available at no cost to any adviser who is licensed to sell retirement plans and for any retirement plan with at least $250,000 in assets under management.   

For more information about using the CustomConsultant service, log on to hartfordinvestor.com.

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