Inside Insight on Fiduciary Reform at Merrill Lynch and Beyond

Two executives focused on institutional retirement business at Merrill Lynch sit down for a fiduciary chat, offering inside views of one major advisory firm’s approach to navigating regulatory uncertainty. 

News broke in just the last week that the Department of Labor (DOL) has submitted for review by the Office of Management and Budget a new regulation to provide for a second delay in full enforcement of the Obama-era fiduciary rule expansion and accompanying exemptions.  

Until the final rule’s pending publication in the Federal Register, the exact details and length of the second enforcement delay will remain unclear, but industry reports are widely discussing an additional 18-month delay. The extension is clearly crafted to give the Trump administration more time to consider what it will ultimately do with the signature rulemaking implemented late in the final term of his predecessor. In particular, this additional year-and-a-half of transition would give the DOL and the White House a reasonable amount of time to consider the vast amount of industry commentary submitted in response to President Donald Trump’s preliminary request for information about the current and future impacts of the fiduciary reforms.

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With that news playing out in the background, John Quinn, who leads the institutional product development and platform management group at Bank of America Merrill Lynch, and Steve Ulian, leader of institutional retirement benefit plan sales and relationship management, sat down with PLANADVISER to discuss their firm’s broad approach to fiduciary reform. On the retirement side of the business, they suggest the firm is focused on promoting its Fiduciary Advisor Services program, which launched in June and allows a Merrill Lynch adviser working with institutional retirement plan clients to take on the role of a true 3(21) fiduciary.

“Plan sponsors tell us clearly they are looking for a real co-fiduciary partner who can give them specific, direct help in determining what their lineup should be,” Ulian explains. “But they want more than this as well. They want help crafting the investing policy statement, with tweaking and maximizing their plan design. They also want the ongoing investment monitoring and real recommendations for how to manage the plan over time.”

Quinn is quick to point out that this fiduciary-focused approach for institutional retirement business is not going away, regardless of what might happen at the DOL or even with the Securities and Exchange Commission (SEC) under president Trump.

“It very well may come to pass that we see a lengthy delay or full repeal of the fiduciary rule in its current form,” he explains. “But I can tell you right now we are fully committed to the product strategy we have put in place, which puts fiduciary services at the center of our offering. The chatter and some of the debate that is still happening on this front, it is not impacting our product strategy. We have made our decision based on what it is that we know plan sponsors are looking for today and in the future.”

Anecdotally, some retirement-focused Merrill Lynch advisers have told PLANADVISER that they have been waiting a long time for this type of change in the home office strategy. One suggested he finally feels liberated to take on more plan sponsor business as a “full-fledged fiduciary,” which he anticipates will be a strong boon for his specific book of business.

The Merrill Lynch adviser said he sees colleagues in the firm—those who have worked more in the role of a product provider or broker rather than with the identity of a plan design consultant or an adviser to individual plan participants—who “naturally are not thrilled” with the fiduciary evolution. His frank assessment was that some are having difficulty transitioning away from the commission-based business they have traditionally relied on. But as noted by both the adviser in the field and by Merrill leadership, “the fiduciary ship has sailed,” and the focus for new institutional business must shift away from commissions-based brokerage services.

Ulian and Quinn joke that the fiduciary advisory program isn’t exactly rocket science. “It’s based on the elements that you would expect,” Ulian says. “Clients receive direct support on recordkeeping and administration tasks, direct support with crafting and monitoring the investment menu, and their plan participants gain access to helpful retirement and broad-based financial education.”

While Confident About Investing, Millennials Open to Advice

Sixty-four percent of Millennials say they are confident about making investment decisions—but this soars to 85% when working with an adviser.

Nearly two-thirds, 64%, of Millennials, those between the ages of 25 and 36, say they are very or extremely confident making investment decisions on their own, Schwab Retirement Plan Services found in a nationwide, online survey of 500 workers. This is far higher than the 47% of Gen Xers and 39% of Baby Boomers who feel the same way.

However, 85% of Millennials say that were they to work with a financial adviser, they would be very or extremely confident about making investment decisions. Among Gen Xers working with an adviser, 73% express such confidence, and among Boomers, 72%.

And while Millennials have less saved in a 401(k) than older generations, 64% think they would benefit from financial advice. Eighty-four would like personalized advice for their 401(k) plan, and 93% say that if they were offered a financial wellness program at work, they would take advantage of it.

However, 35% of Millennials say financial stress is affecting their job performance, compared to only 18% of Gen Xers and 11% of Boomers. Although student loans are certainly a source of Millennials’ financial stress, cited by 24%, they are more likely to put any extra money left over at the end of the month into their 401(k) (34% of Millennials, compared to 20% of Gen Xers and 8% of Boomers).

Millennials are also more attuned to the impact of investment fees, with 51% saying they pay attention to fees when selecting an investment for their 401(k) plan. By comparison, only 40% of Gen Xers and 38% of Boomers say the same.

Schwab says these findings indicate that despite the financial challenges they face, Millennials are taking positive steps when it comes to saving and investing—especially with their 401(k)s. Seventy-eight percent say their 401(k) will be their largest—or their only—source of income in retirement.

“It’s heartening to see that saving for retirement has become a priority for so many workers, especially the youngest generation of workers, for whom retirement can seem like a lifetime away,” says Steve Anderson, president of Schwab Retirement Plan Services.

Koski Research conducted the survey for Schwab in June.

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