Global Relay Archive automatically captures, indexes and archives Twitter communications. It also enables advisers to instantly search across all message types and access a range of tools for supervision, monitoring and compliance review.
Photos, profiles and tweets (sent, viewed and retweeted) are presented in a timeline, showing exactly who said what, and when. Changes to users’ profiles will also appear redlined, pinpointing the revisions.
“The interface of Global Relay Archive for Twitter, particularly the redline feature, makes it very easy for compliance officers to see exactly what was tweeted, changed or added — in much the same way as with Global Relay Archive for LinkedIn,” said Warren Roy, Global Relay’s chief executive.
Global Relay designed the service to log users’ activity from Twitter, meaning that all Twitter communications will be archived, even tweets originating on smartphones, tablets and home computers.
In addition to Twitter archiving, Global Relay provides archiving for e-mail, LinkedIn, Facebook, instant messaging (AOL, MSN, Yahoo!, GoogleTalk), BlackBerry, Bloomberg, Thomson Reuters and more. Marketing, Compliance and Legal can access a record of Twitter interactions with followers via the Web, Microsoft Outlook, iPhone, iPad, BlackBerry and Android.