Nationwide: 6 ‘Myths’ and Myth-Busters About In-Plan Retirement Income

The firm's head of product development discusses the perceived myths held by many plan sponsors and some advisers.


According to recent research, the majority of plan sponsors have an interest in guaranteed retirement income options, but very few are taking actionable steps toward an option—just 15%, according to a PGIM survey of 155 plan sponsors earlier this year. Meanwhile, many retirement plan advisers, though likely aware of the various options currently in the market, may still be on the fence about the fiduciary risks of implementing them with clients.

Cathy Marasco, associate vice president and product development head for Nationwide Financial, believes there are several misperceptions held by plan sponsors, and likely some advisers, when it comes to embedding guaranteed income annuities into workplace retirement plans. The team at Nationwide, she says, have been on an industry campaign to combat these “myths” around a product Nationwide sells and also makes available as a recordkeeper.

For more stories like this, sign up for the PLANADVISERdash daily newsletter.

“We are obsessed with participant outcomes,” Marasco says. “And you can’t be obsessed with outcomes without being obsessed with lifetime income options that give participants confidence in their retirement.”

Below are Nationwide’s six myths about retirement income, along with their myth-busters:

Myth No. 1: In-plan guaranteed income options are too complex.

Myth-buster: “Many of these solutions are structured as a target-date fund held within a collective investment trust,” Marasco says. “[Plan sponsors] are very used to TDFs as a simplified participant experience.“

Marasco notes that more than half of plan sponsors have expressed interest in guaranteed income in TDFs in Nationwide surveying. But many probably don’t yet realize they are available as legitimate products on the market, she says.

Cathy Marasco

Myth No. 2: Fees passed on to employees are too high.

Myth-buster: “The truth is that the overall cost is typically lower than [a retail annuity] offered outside of a plan,” Marasco says.

The product head notes that a retail variable annuity with a lifetime income option generally has fees greater than 3%. Meanwhile, a so-called “wrapper solution” within a plan can range from 1.29% to 1.33%. Offerings available through a CIT, such as the TDF vehicle Marasco mentioned, can generally provide even lower fees, as they are only available within defined contribution retirement plans.

Myth No. 3: Administrative costs are too high.

Myth-buster: Marasco admits there is some additional fiduciary work to evaluate and adopt in-plan income solutions. But she argues that implementation does not require any explicit additional costs, and reviews should be in-line with the usual fiduciary process of exploring the best possible options for participants.

“Nationwide has an education series for advisers and consultants … to help them with the framework for evaluating these guarantees from a fiduciary perspective,” she says.

Myth No. 4: Annuities carry increased fiduciary responsibility.

Myth-buster: For this response, Marasco turns to provisions in the Setting Every Community up for Retirement Enhancement Act of 2019 that opened the door to in-plan options. The first SECURE legislation provided fiduciary safe harbor guidelines for plan sponsors in the selection and ongoing monitoring of guaranteed lifetime income products and the insurers who provide them.

Advocates of the solution have equated the move to the 2006 Pension Protection Act’s legislation allowing for target-date funds to be used in retirement plans.

Myth No. 5: Employees aren’t interested.

Myth-buster: Marasco turns to Nationwide research countering the perception, noting that almost 60% percent of participants are, in fact, interested in a guaranteed lifetime income investment option. Further, the research found that almost nine out of every 10 participants are ready to start with such an offering once their employer offers it.

Myth No. 6: In-plan lifetime income options are not portable.

Myth-buster: Here again, Marasco notes the SECURE Act. The legislation, she notes, removed barriers that prevented retirement rollovers for plans without a separation of service. In short, a participant can take an annuity with them, though as a rollover and not ported directly into their new workplace plan. In instances when plan providers are partnering on the option, a participant can port a retirement income product over. As of now, that is a relatively limited pool, but one she believes will grow in time.

Capital Group Bolsters Employee Engagement Program to Better Reach Hispanic Participants

Enhanced ICanRetire, available to some Capital Group and American Funds participants, provides Spanish translations and culturally relevant content.


Capital Group is expanding its employee engagement program, ICanRetire, with the goal of better serving plan sponsors and their employees in the Hispanic community, according to an announcement on Monday.
 

ICanRetire was launched in 2021 as a complement to Capital Group’s American Fund Target Date Retirement Series and includes tailored tools and resources that educate employees on retirement planning and encourage them to save more. The enhanced version, available to some Capital Group and American Fund participants, includes Spanish-language capabilities and new retirement plan “personas” designed to better match Hispanic participants. 

Want the latest retirement plan adviser news and insights? Sign up for PLANADVISER newsletters.

Vidhi Sanders, head of participant outcomes at Capital Group, saw a need within the Hispanic community to encourage retirement savings, especially as the number of Hispanic workers in the U.S. labor force is projected to reach 35.9 million in 2030. According to the Department of Labor, more than two-thirds of Hispanic households are not utilizing savings vehicles such as 401(k) plans. 

“The ethnic disparities in retirement savings are a growing problem in America, especially in the Hispanic community, historically an underserved part of the population,” Sanders said in a statement. “To help break this cycle, we must acknowledge some of the dynamics that influence views on money and investing.” 

The enhancements to ICanRetire were informed by Capital Group’s initial research, which found that barriers such as language, access to financial education and emotional connections with money were contributing to Hispanic participants’ lack of savings.  

Since its launch, ICanRetire has featured a personality quiz to engage employees and match them to the right resources to keep them informed and progress toward their retirement goals.  

The program uses different personas, invisible to participants using the program, to inform the way ICanRetire creates tailored content and user experiences. The personas represent different age groups, participation rates and other factors like financial knowledge and investing confidence. Three new Hispanic personas have now been added to bring the platform’s total to eight. 

Jocelyn and Miguel 

One of the new personas is Jocelyn—a 33-year-old first-generation college graduate born in the U.S., according to Capital Group. She prefers to receive her retirement planning in English, and her current contribution rate is 3%. One of her top concerns is how to save for retirement while also saving for her first home. She also worries about her parents and the role she may have to play in supporting their retirement.  

This differs from persona Miguel, aged 57 and born outside the U.S. He prefers to receive content in Spanish, and his current contribution rate is 0%. He believes investing in real estate, as opposed to the stock market, is a more reliable and tangible retirement strategy. 

The educational content that ICanRetire would provide to someone like Jocelyn, as opposed to Miguel, would be different and more appropriate for their needs, according to the firm. For participants engaging with ICanRetire, the platform will analyze their age, financial experience and other factors to deliver a tailored and culturally relevant user experience. 

Bilingual 

In addition, the platform now has a custom experience available in Spanish. A language-search capability also allows plan sponsors to opt in or out of webpage translations, equipping the user with greater control of the platform to make decisions. 

But Sanders said via email that, beyond the language addition, it is important to address the cultural barriers that exist.  

“Interestingly, we’ve seen that simply translating content does not increase engagement, since [participants] have family members and friends that can help them,” Sanders said. “When we developed the new ICanRetire experience, we made sure that it was culturally sensitive and accurate from a tone and relatability perspective.” 

Another new feature is a partnership with the Recording Academy’s Grammy Museum to develop a video series, “Money, Music, and Your Future.” Each video shares a “candid conversation” with a musical artist, highlighting their personal cultural experiences and unique perspectives on financial planning.  

Newly featured personalities include the artists and producers Claudia Brant and Cheche Alara, who discuss how their upbringing in Argentina and the socioeconomic conditions in which they grew up impact the way they think about money and investing. 

Sanders said hearing from respected members of the community, like Latin artists who have won Grammy Awards, allows participants to connect on a cultural level, while also making the conversation more accessible for those who lack prior investment knowledge.  

“Talking about asset allocation, investment returns and compounding can be daunting, so this is a unique approach to the concept of saving for the future,” Sanders said. 

Companies using the platform include RWJBarnabas Health, ONE Gas, Formosa Plastics and SEIU 775 Benefits Group—with others in the onboarding process now, according to Sanders. 

ICanRetire is available through employers that have the American Funds Target Date Retirement Series in their investment lineup (in 401(k) or 403(b) plans). Capital Group’s PlanPremier and RecordkeeperDirect clients already have access to the program.  

«