Increased Share of Workers Credit Employers for Efforts to Reduce Financial Stress

A Schwab survey of 401(k) participants also found increased familiarity with SECURE 2.0 provisions compared with last year.

More 401(k) participants than last year said employers with helped reduce their financial stress, leading to improvements in workers’ financial health, according to an annual Charles Schwab 401(k) participant study.

The study revealed that 64% of employees said their employers have taken steps to alleviate workers’ financial stress, up from 52% last year. Additionally, 24% of workers reported feeling very good about their financial health, compared with 20% last year.

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Employer actions that participants said helped reduce financial stress included increasing pay (39%), offering flexible work arrangements (19%) and making higher 401(k) matching contributions (18%).

The study also found that workers have grown more familiar with provisions contained in the SECURE 2.0 Act of 2022, with increases across the board led by awareness of easier 401(k) withdrawals for emergency expenses.

SECURE 2.0 Act Provision

Respondents’ Awareness

2023

2024

Easier 401(k) withdrawal for emergency expenses

39%

50%

Increased contribution maximum for ages 60 to 63

40%

49%

Increased age for required withdrawals

41%

48%

Employer contributions as Roth

37%

47%

Increased automatic enrollment in a 401(k)

38%

44%

401(k) employer contribution based on student loan payments

31%

40%

Set up emergency savings account at work

31%

37%

Government matching contribution to IRA or 401(k)

30%

37%

Source: Charles Schwab

Learning Wanted

More than half of workers, particularly those in older generations, are interested in learning more about the federal government’s plan to provide matching contributions to their retirement accounts—and many are eager to better understand other key sections of SECURE 2.0.

The respondents expressed strongest interest in the federal government’s plan to provide matching contributions to workers’ retirement accounts based on income, with 53% of respondents expressing an interest to learn more about this initiative.

Marci Stewart, director of client experience at Schwab Workplace Financial Service, notes that the Savers Match component of SECURE 2.0 is not scheduled to take effect until tax year 2027.

“As the effective date gets closer, advisers can work with their clients and plan providers to develop education strategies for the Savers Match,” she says.

SECURE 2.0 Act Provision

Respondents’ Interest

Government matching contribution to IRA or 401(k)

53%

Easier 401(k) withdrawal for emergency expenses

40%

Employer contributions as Roth

39%

Set up emergency savings account at work

39%

Increased contribution maximum for ages 60 to 63

34%

Increased age for required withdrawals

32%

401(k) employer contribution based on student loan payments

29%

Increased automatic enrollment in a 401(k)

21%

Despite these trends, many workers still reported feeling financially stressed. About half (51%) reported no change in their financial health, while one in five said it has worsened since 2023.

“Plan advisers can work with plan sponsors to determine which provisions of SECURE 2.0 may be most beneficial for participants based on the demographics of the plan and the overall benefits priorities of the plan sponsor,” Stewart says. “For example, sponsors who have a large population of participants with student loan debt may determine that the student loan matching provision has higher value for their workers than other provisions of SECURE 2.0.”

Younger generations are more likely to report improvement, with 37% of Generation Z members and 35% of Millennials saying their financial health has gotten better, compared with 28% of those in Generation X and 21% of Baby Boomers.

This online survey of 1,000 U.S. 401(k) plan participants was conducted by Logica Research from April 17 through May 3. Participants were actively employed by companies with at least 25 employees, were enrolled in a 401(k) plan and ranged in age from 21 to 70 years old.

Plan Advisers’ Value in 4 Charts

PLANADVISER asks plan sponsors about the services they get from their adviser team.

Plan Advisers’ Value in 4 Charts

The 2024 PLANADVISER Adviser Value Survey published in September found that plan sponsors value rigorous plan governance and fiduciary guidance from their adviser teams.

That survey drew on 2,100 plan sponsors from sister publication PLANSPONSOR’s Defined Contribution Plan Benchmarking Survey. In addition, PLANADVISER asked a subset of 83 plan sponsors a few additional questions about their adviser relationships and investment decisionmaking and monitoring. Below are four highlights from that survey, in charts.

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Fees Pay Off

When it comes to adviser value, there is nothing more direct than asking about the fees that plan sponsors pay for services. Here, there were heartening results among the survey pool: 91.3% said the services they received were worth the fees they paid.

In your opinion, are your adviser services worth the fees you pay?

Yes
91.3%
No
2.5%
Unsure
6.2%

That’s a feather in the cap for most of the advisers associated with the plan sponsors in this survey. But as the industry evolves, so must the services that advisers offer to their clients. How often, then, do plan sponsors conduct requests for proposal to make sure the services and fees they are getting are top of the class?

RFP Frequency

When thinking about a plan sponsor’s fiduciary commitment, it is typically better to see them going out for adviser RFPs every couple of years—even if they end up sticking with the same adviser.

For the roughly 39% of firms who have conducted an RFP in the past three years, the results are heartening. That leaves, however, another 60.5% that have not conducted an RFP in at least four years. While that may feel good to an adviser who has maintained that business, it ultimately may not be serving the adviser or the client as a best practice.

When was the last time you did an RFP for an adviser or shopped around for a different adviser?

More than 5 years ago:
40.8%
5 years ago:
7.9%
4 years ago:
11.8%
3 years ago:
10.5%
2 years ago:
10.5%
1 year ago:
18.4%

Participant Services

It has been a trend in recent years for plan advisers to offer a participant education option directly, as opposed to doing so through the recordkeeper. While that can be a resource commitment, it is also a way to add value for plan sponsors who are increasingly looking for more holistic offerings for their employees.

The PLANADVISER survey showed that while the majority of plan sponsors are getting direct participant education and advice, it is still a slim majority. It will be interesting to see if that continues to shift over time toward more direct support.

What is your adviser’s relationship with your participants?

No direct participant education and advice:
38.1%
Provides no-fee participant financial education and advice:
35.7%
Participant financial education and advice with fee paid by plan sponsor:
16.7%
Participant financial education and advice with fee paid by participant:
6%
Provides guidance on third-party financial education and advice:
3.6%

Wealth Management

Finally, the convergence of retirement planning and wealth management has taken the advisement space by storm in recent years—at least when it comes to merger-and-acquisition activity.

But where does the rubber hit the road for plan sponsors working through plan advisers on offering paid wealth management services for employees? According to the survey, the offer is at least there for the majority of plans—with 67.1% of those surveyed saying their adviser provides individual participant investment services.

Here again, it will be interesting to see how the pie changes in coming years—will wealth services take further hold? Or will the market remain somewhat bifurcated, with some plan sponsors keeping such services separate?

What does your adviser provide in regard to wealth management and individual participant investment advisement?

Currently offered
67.1%
Not offered, not interested
24.4%
Not offered, wish was offered
8.5%

Findings from the 2024 PLANADVISER Adviser Value Survey can be found at this link.

 

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