Hooker will be responsible for client relationships in the institutional retirement book of business, and lead 400 relationship managers and client support team members.
She comes to Wells Fargo with more than 20 years of industry
experience, most recently serving as head of Institutional Services business at
Fifth Third Bank. Prior to this role, Hooker was an executive vice president at
Fidelity Investments, where she held leadership positions in their
mid-corporate 401(k) business unit and emerging corporate 401(k) segment.
“Melissa has a proven track record of success that has been achieved through a relentless focus on providing outstanding client service and high team member engagement,” said Joe Ready, director of Wells Fargo Institutional Retirement and Trust. “Melissa’s leadership will help ensure the best client experience possible.”