The series of 11 videos was produced in easy-to-understand terms without complex insurance jargon, according to a press release. The videos, which will be distributed or shown to employees during the benefits enrollment period, discuss Unum’s group and voluntary life insurance; group and individual short term disability insurance; group long term disability insurance; and supplemental insurance, including accident, critical illness, and cancer insurance.
In addition, Unum said that over the past year, it has increased the number of bilingual benefits counselors across the country to help customers enroll in Unum’s products and services and added a bilingual benefits team in California to handle claims for Hispanic customers.
“One quarter of Unum’s customers have Spanish-speaking employees, and it is important for us to create a benefits education approach that is as relevant and effective as possible, especially for this expanding demographic group,” said Bilda Acuna, assistant vice president of Unum’s Hispanic initiative.
More information is available at www.unum.com.