What It Takes to Prepare for Retirement

J.P. Morgan has released its annual ‘Guide to Retirement,’ bringing fresh insight into the saving and spending behaviors of retirees.



J.P. Morgan Asset Management has released its annual “Guide to Retirement,” providing a detailed update on the retirement landscape and new insights into the saving and spending behaviors of retirees.

Planning for retirement can be overwhelming, the report says, as individuals must navigate various factors over which they have different levels of control. Some factors are out of their control, such as market returns, tax policies, legislative actions and regulatory reforms. On the other hand, they do have some control over other factors, such as longevity or how long they work.

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According to the report, the best way to mitigate such wide-ranging challenges is to develop a comprehensive retirement plan and to focus on what can be controlled. This includes maximizing savings as early as possible, understanding and managing spending and being well-diversified from an investment and tax perspective.

Younger generations have had to take on more individual responsibility for saving and planning for retirement, the report says, in large part because companies continue to shift from defined benefit to defined contribution plans. Less than 10% of Generation Z will have access to a pension, while four in 10 Baby Boomers will. As the report notes, the demise of pensions raises the stakes when it comes to DC plan outcomes, and it increases the importance of efficient Social Security claiming strategies. There are also important questions for individuals to asks about the role of annuities in their overall retirement income plan.

Being financially successful in retirement requires consistent savings, disciplined investing and a plan, the report says. Analyzing how much of an investor’s income Social Security will replace is one important step in understanding if that investor is on track to afford her current lifestyle. It is also critical to assess the anticipated rate of return on invested assets and how this compares to inflation rates. If the amount falls short for their age and income, advisers and plan sponsors can help individuals develop a plan tailored to their situation.

Deciding how much to save for retirement depends on the investor’s circumstances, the report says. This includes their income, the age at which they start saving and the lifestyle they have become accustomed to. For a 25-year-old making less than $90,000, the necessary annual savings rate ranges from 3% to 8%, depending on return assumptions and time horizons, while a 50-year-old man may need to save between 13% and 38% of gross income to achieve the same outcome. These figures demonstrate how early savers have a much better chance of achieving retirement success.

The report emphasizes the importance of moving beyond a pure focus on savings and creating a rational spending plan for retirement. Most Americans’ peak spending years are at midlife, and thereafter spending tends to trend downward, until it trends up again at the oldest ages, the report says. The largest expenditure category at all ages is housing, while the category that older people spend significantly more on than younger people is health care. Housing and health care expenses may increase late in life due to the possibility of needing long-term care.

During periods of higher inflation, it may make sense for retirees to revisit their planning forecasts, though different households do not experience inflation to the same degree, the report says. When planning for retirement, advisers should use a long-term inflation assumption for spending that reflects what the household actually buys and how that will change with age.

For example, transportation was the highest inflation category in 2021 at 21.4%, the report says. Households older than 75 spend 4.5% less on transportation than households ages 35 to 44, and therefore they may not experience this high inflation to the same degree.

Health care expenses grow in retirement, and those with access to a health savings account can take advantage of the tax-free or tax-deductible contributions, tax-deferred earnings in the account and tax-free withdrawals for qualified health care expenses, the report says. The best way to take advantage of the tax-deferred compounding is to pay for reasonable health care expenses from funds outside of the HSA and instead wait to use the HSA for retirement.

ERISA Complaint Alleges $751K Retirement Account Thievery

The entire retirement account balance of a Colgate-Palmolive retirement plan participant who lives in South Africa was distributed to a bank account in Las Vegas.

A new Employee Retirement Income Security Act lawsuit has been filed in the U.S. District Court for the Southern District of New York, naming as defendants the Colgate-Palmolive employee relations committee, plan recordkeeper Alight Solutions and custodian BNY Mellon for their parts in operating the company’s defined contribution retirement plan.

The plaintiff is  a former global director for customer marketing at Colgate-Palmolive, who has alleged that thieves have ripped off her entire account balance. 

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The lawsuit, which brings a claim for breach of fiduciary duty, alleges that plan providers missed several red flags.

“The fact that within the span of less than two months, a person claiming to be a plan participant changed the participant’s phone number, email address, mailing address, and bank account information, and then requested an immediate cash distribution of the participant’s entire $750,000 plan account, should have been red flags that triggered further action to confirm that the requested distribution had come from the plan participant,” the complaint states. “The fact that a person claiming to be a plan participant changed the participant’s contact information such that the phone number and email address were from one country and the mailing address was in a different country should have been a red flag that triggered some further action to confirm the legitimacy of the request.”

Under ERISA, retirement plan fiduciaries owe twin duties of loyalty and prudence in operation of the plan to participants. The plaintiff worked for Colgate-Palmolive from 1993 to 2004 in England, Mexico and the U.S., according to the complaint. She became eligible to contribute to the plan beginning in 1998 and made regular contributions to the plan, and Colgate-Palmolive regularly made employer contributions, the lawsuit states.

The participant left Colgate-Palmolive in 2004 to return to England, the lawsuit notes.

The Colgate-Palmolive company plan comprises a defined contribution arrangement with profit sharing and an employee stock ownership plan, the complaint states. According to the lawsuit, the plan’s 2020 IRS Form 5500 showed that it had 7,264 participants with account balances and $3,304,005,459 in assets.  

According to the complaint, the plaintiff has lived in South Africa since 2008. Upon moving there, she updated her contact information with the plan, and in 2016, she again submitted to the plan an update of the contact information, which consisted of a physical mailing address, email address and cellphone number, the lawsuit states.  

Her contact information had not changed since that time, the plaintiff claims.

In August 2020, the plaintiff attempted to access the account online to review the balance but she was blocked and the website informed her that she was entering an incorrect username ID and password, the complaint states. She then contacted the Colgate-Palmolive Benefits Information Center to request access and information about her plan account, according to the lawsuit.   

The plaintiff claims that she always intended to leave her plan account alone until she was ready to retire at 65. “She has never requested or received any distribution from her plan account,” states the lawsuit.

“On September 14, 2020, [the participant] was informed that the entire balance of her plan account, totaling $751,430.53, had been distributed from the plan in a single taxable lump sum, even though at no point had she authorized or received any such distribution,” the lawsuit states. “[She] later learned that her plan account was distributed to an individual with an address and bank account in Las Vegas, Nevada in March 2020.”

Allegedly, the impostor contacted the benefits center in January 2020, falsely identified herself as the plaintiff and requested to update the contact information that was on file with the plan, according to information from Alight cited in the complaint.

Alight sent a temporary personal identification number by mail to an address in South Africa, which was intercepted, according to the lawsuit.

“The fraudster, and/or others working in conjunction with her, intercepted [her] mail and stole the temporary PIN,” the lawsuit states. “Alight did not contact [the participant] at the phone number or email address that she had previously provided to the plan to notify her of the request or of the mailing of the temporary PIN, or to confirm that she had authorized the requested PIN.”

An internal fraud investigation, conducted by Alight in 2020, found that prior to theft of the plan assets the alleged thieves made several attempts to access the individual’s account, according to the lawsuit.

The Alight investigation found “at least seven additional phone calls to the Benefits Information Center and at least eleven additional website log-in attempts were made by the fraudster (and/or others acting in concert with the fraudster) during the first half of 2020, during which the individual attempted to access [the] account information, but was unable to authenticate the call or was unable to provide the PIN, address, phone number or email address on file for the account,” the complaint states.

The lawsuit claims that the plan providers failed to follow proper procedures, despite explicit instructions contained within the plan’s Summary Plan Description. These were intended to provide the process for which all benefits are to be paid from the trust fund.

For example, if a request for a distribution is received by 4:00 p.m. Eastern time on a regular business day, the election is generally processed that day, according to the lawsuit.

According to the complaint, the plan’s SPD states that “[i]f you have changed your address or the address of a financial institution to which you would like payment to be mailed within the last 14 days, any payment request cannot be mailed to such address.” It also advises that “complicated tax issues may arise for certain participants who reside outside of the U.S. at the time of distribution from the [plan],” per the complaint. “Therefore, it is strongly recommended that you contact the International Benefits Department prior to requesting a final distribution so that the appropriate paperwork can be completed in advance of the transaction.”  

An October 2021 claim submission for benefits under the plan was made, in which the individual explained that she had not requested or authorized any distribution from the plan. In response, the plan’s claims administrator denied the claim by asserting that while “it is unfortunate your information and plan benefit may have been stolen from you … the plan had in place reasonable procedures” for asset distribution, procedures were followed and the plan benefit was paid according to plan terms and requirements, according to the lawsuit.

“However, the plan did not have reasonable procedures in place, and the procedures it did have were not in fact followed by defendants,” the complaint states. “Defendants failed to follow their own procedures, including but not limited to failing to wait for 14 days after [the participant’s] address was changed before processing and distributing plan assets,” the lawsuit states. “Instead, defendants ignored numerous significant red flags, failed to follow their own procedures, and failed to implement reasonable procedures to detect and prevent fraud and theft of plan assets.”

BNY Mellon declined comment.

“Security and fraud detection are critically important to our business and to staying in front of the constantly evolving threat landscape,” an Alight spokesperson says. “Our policies and practices meet or exceed all industry standards and have proven effective in thwarting fraudulent activity. ”  

Colgate-Palmolive did not return a request for comment.  

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