Tag: Client satisfaction

Say This, Not That

Should advisers be more careful of the phrases they use with plan participants? Most agree that lofty statements, technical terms, and jargon should be avoided.

Schwab Outlines New OpenView Integrations

Schwab Intelligent Technologies signed agreements with Orion Advisor Services and Redtail Technology to establish additional technology integrations benefiting registered investment advisers.
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Trends and Trendsetters

When you embark on your year-end meetings with your retirement plan clients, how do you help them measure their plans’ success?
Editor’s Letter

Buying vs. Selling

The value of understanding and meeting your customer's needs rather than just selling to them.
Art by Christian Northeast
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Stacking Up

The 2014 PLANADVISER Retirement Plan Adviser Survey
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Trendspotting

Articles from the Trendspotting section of the magazine