
Products
Client Service
Practice Management
Investment Product and Service Launches
Tickeron develops AI analysis for 401(k)s, IPX adds extra annuity products for distribution, and Vanguard closes Treasury Money Market Fund.

Blockchain and AI’s Role in Retirement Planning
Among the most popular ideas for the use of blockchain is creating verified digital identities for participants, while others hope to use artificial intelligence to scale up personalized services.
AI Being Used in the Retirement Planning Industry
Chatbots, automated voice services, smart CRM systems and data mining are the main ways that retirement plan advisers today are using artificial intelligence.
Successful Advisers Are Able to Spot Emerging Trends
Craig Hawley, head of Nationwide Advisory Solutions, also explains how successful advisers are using AI.

Research
The Value of Data
By threading data through an AI interface, recordkeepers create a custom participant experience

Intro
The Path Forward
The various models advisers can adapt to grow their practice

Cover Story
Products
Smart Design
A ground plan for making all clients profitable clients
Redtail Technology Adds AI to CRM System
The system analyzes emails, notes and text messages to predict client needs.

Trendspotting
Practice Management
The Most Successful Advisers Are Tech Innovators
AI is just one strategy they use to drive profitability
Advisers Believe AI Will Create Competitive Advantage
They plan on using it to better understand clients’ needs.