Simplicity Matters In Participant Website Design

Lincoln Financial Group’s Retirement Plan Services Business has launched a new online participant experience aimed at simplicity and streamlined service.

Demonstrating the company’s latest enhancements to its participant web portal for PLANADVISER, Sharon Scanlon, head of customer experience, Retirement Plan Services, Lincoln Financial Group, suggested simplicity is perhaps the main goal.

“The updated web portal is built around our easy-to-navigate, mobile optimized website for participants,” she explains. “With new tools, enhanced features and a clean dashboard design, the upgraded online experience delivers intuitive functionality that makes it easy for participants to take action and to instantly see how those actions will impact their retirement outcomes.”

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Similar to other firms, Lincoln says it is going all-in on implementing the principals of positive behavior finance by delivering more thoughtful digital experiences. The new website, according to the firm, “not only makes it easier for participants to increase their savings rate, but it also shows them how the money they’re saving will translate into income in retirement. “

During the demo, Scanlon suggested the online experience was developed to be mobile-optimized, allowing participants to intuitively navigate the website on any device. A clean dashboard design gives savers an overview of their current account balance, recent transactions, investments and contribution rate.

“The new retirement income module allows participants to plug in some basic information about their finances and see if they are on track to meet their retirement savings goals,” Scanlon observed. “Based on the information a participant provides, the tool provides an easy to understand snapshot of what a participant’s projected monthly income will be in retirement. It also shows if they are on track to hit their goal, if they should give their savings strategy a tune-up or if they are far from their goal and need to hit the accelerator on saving.”

These functionalities are presented through slide-rule visualization tools that allow participants to “play around and see what will happen if they make certain changes to their plan, such as moving the retirement date or boosting the level of salary deferral,” Scanlon said. “As we developed the new web experience, we did so with the participant’s point-of-view in mind.”

The new web experience is currently available for Lincoln clients, Scanlon observed. More information is available here

Retirement Industry People Moves

Voya Expands Retirement Business; First Eagle’s Retirement Investment Solutions Group Takes Flight; Wagner Law Group Adds Partner; WealthPLAN Partners Announces New B/D and Custodian Relationships; and more.

Voya Expands Retirement Business

Michael De Feo has been hired as head of retirement and investment-only business by Voya Investment Management. He will report to Jake Tuzzahead of intermediary distribution for Voya Investment Management.

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“Mike will oversee, and be responsible for, all aspects of our partnership with Voya’s retirement business, third-party defined contribution investment only (DCIO) efforts, sub-advisory, and working with our institutional team to help grow our DCIO business,” says Tuzza. “Under Mike’s guidance, we will strengthen our focus on retirement, centralize our efforts in support of defined contribution and, together with our affiliates, accelerate our desire to be recognized as the retirement asset manager of choice.”

Before joining Voya, De Feo worked with Nuveen Investments. He served as managing director for DCIO, strategic alliances and sub-advised business. He was responsible for managing marketing, sales and key account functions.

“Mike has a long track record of success in the defined contribution (DC) investment arena—building strong relationships with key record-keepers and broker-dealers, and using value-add programs to help grow sales and assets under management,” says Tuzza.

De Feo earned a bachelor’s degree in history from Roanoke College.

NEXT: First Eagle’s Retirement Investment Solutions Group Takes Flight

First Eagle Reveals Retirement Investment Solutions Group

First Eagle Investment Management has launched the Retirement Investment Solutions Group with new hire Michael Rosenberg as the head. The group will bring together financial advisers, investment consultants, and retirement plan recordkeepers to deliver investment solutions to plan sponsors, plan participants and individual retirement savers. It will meet this task while working closely with the firm’s retail and institutional distribution teams.

Leading the initiative, Rosenberg will draw from his experiences with Prudential Investments, where he served as executive vice president and director of investment-only defined contribution. He was responsible for sales to plan sponsors, consultants, intermediaries and retirement platforms. Prior to joining Prudential in 2007, Rosenberg spent nine years with Goldman Sachs Asset Management, where he was director of retirement services. He also spent 11 years marketing retirement plan services at ABN AMRO.

“I’m delighted to be joining First Eagle, where I’ve been impressed not just by the talent and track record of the investment teams, but equally by the deep commitment to clients that permeates the entire organization,” says Rosenberg. “First Eagle has both the ability and the drive to help retirement savers meet their goals.”

First Eagle is an independent investment management firm with a focus on active, fundamental and benchmark-agnostic investing, with a strong focus on downside protection. First Eagle’s investment capabilities include equity, fixed income and multi-asset strategies.

NEXT: Wagner Law Group Adds Partner

Wagner Law Group Adds Partner

The Wagner Law Group, one of the nation’s top ERISA employee-benefits firms, has hired David Pickle as a partner.

Pickle’s work has focused on various aspects of ERISA Title I provisions including prohibited transactions and exemptions, as well as reporting and disclosure rules. He has specialized in advising clients with respect to investment management services, investment transactions, mergers and acquisitions, and Department of Labor (DOL) investigations. His clients have also include plan sponsors and investment-related service providers. He’s formerly a partner at the law firm of K & L Gates.

Pickle also taught a graduate level course on ERISA fiduciary rules as an adjunct professor at Georgetown University Law Center. He received an AB from Carleton College and JD from University of Kansas School of Law, where he also served as a note and comment editor for the Kansas Law Review.

NEXT: Verit Advisors Hires New Associate

Verit Advisors Hires New Associate

Kelsey Neal has joined Verit Advisors as an associate in its Chicago office. Neal will contribute to Verit’s conversion and transaction execution team with an emphasis on mergers and acquisitions, ESOP advisory, and valuation services.

Prior to joining Verit, Neal worked at Robert W. Baird & Co., where he served as a member of Baird’s investment banking division within the Technology & Services Group. He focused on merger/acquisitions and capital-raising transactions. Neal graduated from Washington University in St. Louis, where he received a bachelor’s degree in economics along with a second major in finance.

Verit also announced that Jake Cravens has been promoted to associate. Cravens joined Verit in 2015 as an analyst.

Verit Advisors combines middle-market investment banking capabilities, ESOP services, debt capital market support, mergers and acquisitions, valuation services and board advisory expertise.

NEXT: LGIM Expands Leadership Roles

LGIM Expands Leadership Roles

Legal & General Investment Management (LGIM) has announced the appointment of Anton Eser as chief investment officer and Aaron Meder as CEO of Legal & General Investment Management America (LGIMA).   

Meder will transition into the role in the next few months and will be based in Chicago. He joined the firm in 2010. Later, he was promoted to serve as head of investments. 

Eser is currently co-head of LGIM’s global fixed-income business and he will succeed Meder after he takes on his new position in Chicago. Eser joined LGIM in 2006, and has played a key role in expanding its fixed income offering with a team of more than 70 investment professionals.

Colin Reedie, currently head of euro credit business, will replace Eser as co-head of global fixed income, alongside John Bender, also CIO of U.S. fixed income.

John Bender has been acting as interim CEO of LGIMA since the departure of Robert Moore in September this year. 

NEXT: WealthPLAN Partners Announces New B/D and Custodian Relationships

WealthPLAN Partners Announces New B/D and Custodian Relationships

WealthPLAN Partners announced a new broker-dealer relationship with Securities America and new custodian relationships with Charles Schwab, TD Ameritrade and Fidelity.

Prior to partnering with Securities America, WealthPLAN Partners had worked with LPL Financial for 27 years.

The new agreements are effective as of November 3, 2016. WealthPLAN Partners provides financial advisers a hybrid RIA model with a suite of services to support their independent offices. The firm cuurrently represents 28 advisers with assets under management of more than $2.2 billion.

“Our decision to establish new broker-dealer and custodian relationships is with the future success of our advisers in mind,” says Brent O’Mara, co-founder of WealthPLAN Partners. “Given the changing industry landscape, we felt this new structure allows our firm to remain a true hybrid RIA, which we believe is the best platform for independent financial advisers. This new solution provides advisers the support and services they need, while allowing them to maintain their independence and autonomy.”

WealthPLAN Partners will begin work immediately with its partner advisers to transition to the new broker-dealer platform. The firm provides an array of services for independent advisers looking to increase practice performance by leveraging technologies and industry advancements. Through WealthPLAN Partners’ Advisor Management Portal (AMP), powered by a group of advisory technology firms Orion, Salesforce, AdvisoryWorld and eMoney, advisers can access their choice of automated processes for branded performance reports and proposal generation, investment models, operational workflows, marketing, social media and more.

The firm also offers fee-based retirement plan options designed to help advisers adhere to the Department of Labor’s (DOL)’s increasingvfiduciary responsibilities for both advisers and plan sponsors.

“We are extremely pleased to begin working with Securities America and our new custodians and look forward to leveraging these relationships to better serve our partner advisers,” says Todd Feltz, president, CEO and co-founder of WealthPLAN Partners. “We see many tangible benefits from the new relationships, including the switch to a custodian agnostic platform, which will provide savings for current advisers and clients.”

To learn more about WealthPLAN Partner’s solutions for independent advisers, contact Philip Bland, director of Business Development, at phil@joinwpp.com or (303) 532-7626.

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