Learning the Medicare Alphabet Is a Must for Modern Advisers

Do you know the difference between Medicare Parts A and B? What About Parts C and D?

Art by Christian Northeast


Since 2011, the amount of savings Medicare beneficiaries are projected to need to cover program premiums, deductibles, and certain other health expenses in retirement has risen as much as 11% for some Medicare beneficiaries, according to a recent study by the Employee Benefit Research Institute (EBRI).  

At the same time, the figure has actually fallen by a similar amount for others, according to EBRI’s estimates. These diverging figures are derived from the fact that individual workers qualify for and apply for Medicare programs differently, depending on a host of factors such as income and claiming age. Across the board, however, supplemental savings are needed to pay for such things as premiums for Medicare Parts B and D, premiums for Medigap Plan F, and out-of-pocket spending for outpatient prescription drugs.

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According to Christopher Ciano, senior vice president for Aetna Medicare, uncertainty about Medicare costs leaves workers and retirement savers wondering about just how much retirement healthcare they will need to pay for out of pocket, versus what they can expect to be covered by federal benefits. For this reason, Ciano says, Medicare information should fit into an adviser’s longer-term financial strategies for their clients.

Ciano says a client’s choice of Medicare coverage can help them save money in various ways. The following are some of the basic factors/goals advisers should consider:

  • Protecting clients from out-of-pocket costs. If a client participates in a Medicare Advantage (Part C) plan, they have what is called a maximum out-of-pocket, which can limit the expenses they pay each year for medical services. Other cost-saving options are Medicare Supplement plans (or Medigaps), which, for a monthly premium, cover a portion of health care costs not covered by Original Medicare, including deductibles and coinsurance payments.
  • Ensuring the benefits best meets an individual’s needs. If a client chooses to enroll in a Medicare Advantage plan, be sure they leverage the additional benefits these plans may offer. For example, if they are healthy and active, selecting a plan that offers a gym membership can help them save money.  
  • Paying attention to Part D: Prescription drugs are not covered under Original Medicare and can be a significant out-of-pocket expense. While many Medicare Advantage (Part C) plans include prescription drug coverage (Part D), it can also be purchased as an addition to Original Medicare.

James Marshall, president of Spectrum Investment Advisors, echoes those points. He says his firm has had strong success in building client rapport though broad discussions of Medicare and Social Security. Expertise in this area is rare even among expert retirement advisers, he notes, so the firm regularly brings in outside speakers to its office and hosts town-hall style meetings where clients of the firm can dive into the weeds and ask their pressing questions about Medicare.  

“We have speakers coming in later this month, in fact, to talk in the open town hall settings about Social Security and Medicare, and we will be discussing in particular whether a client should have a Medicare Supplement plan or should buy Medicare Advantage,” Marshall explains. “We are a big proponent of having all of our participants thinking about their finances in a holistic way that goes beyond just the 401(k).”

According to Marshall, these town hall meetings on topics such as Social Security or Medicare are always standing-room only.

“Our clients tell us all the time how much they value this type of service, and so we also put out summaries of what our speakers say,” Marshall explains. “We turn around and put this information out digitally to more than 23,000 participants. They tell us that it makes our practice stand out, people walk away from these sessions saying ‘Wow.’”

Learning the Medicare Alphabet Is a Good Start  

Aetna’s website hosts a wealth of Medicare claiming information that can help advisers and their clients get up to speed on the most important factors to consider.

One downloadable chart, for example, clearly spells out the Medicare alphabet and cross-references which programs cover what. As the chart explains, Medicare Parts A and B, also called Original Medicare, can be thought of as the core coverage programs. Part A covers services for hospital stays and similar inpatient procedures, while Part B includes coverage for doctor visits and other procedures that don’t require an overnight stay in the hospital.

Part C, also called Medicare Advantage, is made up of plans approved by Medicare. As Aetna’s resources explain, private insurance companies provide and service these plans. Medicare Advantage plans usually include a network of health care providers. Some require clients to use their network of providers while others allow them to go out-of-network, usually for a higher cost.

Part D, finally, is the part of Medicare that provides prescription drug benefits, while Medicare Supplement plans are offered by private insurance companies, which provide plans that work in tandem with Original Medicare.

Another Aetna publication steps through five questions an adviser can ask clients to help them start to identify a claiming strategy across the Medicare alphabet. These questions are, “What do extra benefits, such as vision, dental and hearing coverage, have to do with reaching my health goals? Do I want the flexibility to see any doctor? Do I plan to travel outside the United States? Do I need prescription drug coverage if I’m not taking a lot of medication? Do I want to juggle multiple Medicare plans?”

Advising on Short-Term Goals for the Long-Term Future

How can financial advisers focus on retirement security if many participants are still figuring out shorter-term stability?

Art by Katherine Streeter


Similar to long-term retirement planning, short-term financial goals are significant to a worker’s overall financial satisfaction and security.

The setting and achievement of shorter-term goals are important to retirement plan participants because they create financial buffers, says Sheida Elmi, a research program manager at The Aspen Institute Financial Security Program (Aspen FSP).

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Elmi’s firm recently released a report on the importance of short-term savings goals in any long-term financial plan. The study argues that short-term “cushions” are the building blocks of progress on longer-term goals and wealth protection.

“If a financial emergency comes up and participants don’t have a financial buffer, then there is nothing to rely on or turn to when an emergency comes up,” Elmi says. “Households are going to experience these financial shocks, so it’s really the role of those buffers to be able to help a family cope when something comes up and allow them to continue to save towards longer-term goals.”  

Sarah Newcomb, a behavioral scientist at Morningstar, believes mindset plays a large role in connecting the two sorts of savings. In order to adopt behaviors that make long-term stability likely, participants must first take control of their financial behaviors in the short-term.

“Mindset tends to be such a big factor in investment outcomes,” she says. “If your immediate financial situation is unstable, you can’t think ahead clearly into the future.”

The experts encourage retirement-focused financial advisers to talk with participants about both their near- and long-term goals. Tom Swain, principal and consulting actuary at Findley, says one-on-one counseling creates the most engagement and the most satisfaction among employees.

Swain says it is important, during these personalized, one-on-one sessions, for advisers to focus on short-term goals, and what the participants’ needs are, rather than starting out with retirement planning.

Lorianne Pannozzo, senior vice president of workplace planning and advice at Fidelity, agrees that discussing short-term needs is an important first approach when sitting down with a participant.

“You need to meet with a participant who is engaged with personal financial priorities before talking about retirement planning,” she says. “Finding out what’s important to them is the first step, that’s the primary way to start engagement with short-term financial goals.”

The experts agree that advisers should actively discuss the balance between saving for both the short- and long-term—and assess if retirement planning is even a realistic goal for an employee at the current stage. Some clients may need to focus on paying down bad debt, for example, while others may be suited to now make the transition to focusing on long-term financial goals.

“This is where we can talk about a managed account or advisory account for those with more complex needs,” Pannozzo says. “Different participants have different needs, and the advice solutions for them may differ based on that specific goal.”

Swain notes that online tools can be useful for helping participants map their competing financial priorities.

“Online tools can help them take the appropriate next-steps,” he explains.

Whatever a participants’ goals are, it’s important to have a comprehensive financial plan, Pannozzo adds.

“By putting together all the steps, you can have conversations about the real priorities,” she notes. “A comprehensive plan comes with understanding what your goals are, and having one is really the starting point to being financially healthy over the course of your life.”

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