Fidelity Investments conducted a survey to find out why
retirement plan participants value managed accounts and found that 48%
appreciate the ongoing monitoring of their investments, and 44% like the annual
review.
However, more education about managed accounts is clearly
needed, as 39% who don’t use a managed account say they do not know how they
work, and 25% said not knowing enough about them is a major barrier to
adoption. Once it is explained what a managed account is, 52% say it would be
relevant to their needs, and 52% say they would find the service useful.
Fidelity recommends that plan sponsors work with their
managed account providers to offer educational programs about managed accounts.
“The good news is that awareness and education around managed accounts helps drive overall participant education and action,” says Chad Elliot, senior vice
president of Fidelity’s workplace managed account business. “In general,
participants who respond to the educational programs are more likely to make a
change to their asset allocation, increase their savings rates and review their
retirement plan.”
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Edward Jones Latest Target of Self-Dealing ERISA Suit
Plan officials are accused of steering participants into
investments that charged improper amounts of revenue-sharing and other fees that benefitted the mutual fund
partners of Edward Jones.
Similar to other self-dealing suits recently filed against
well-known retirement plan providers, Edward Jones is accused of favoring
its own investments and those of its “preferred partners” in its 401(k) plan,
at the expense of performance.
Defendants, which include the Edward Jones company and
individual fiduciaries serving the plan, are also accused of causing the plan
to pay excessive recordkeeping and plan administration fees to the recordkeeper,
Mercer HR Services, Inc. According to paperwork filed by defendants on behalf
of the plan, the plan’s payments to Mercer HR Services “increased by 314%
between 2010 and 2014 even though market rates for recordkeeping services
declined over that period and even though the number of plan participants only
increased by 22%.”
Plaintiffs are seeking class action certification for their suit,
which calls out a number of investment options by name for being persistently
poor performers that were allowed to remain on the investment menu due to their
brand’s connection with Edward Jones.
According to the complaint, the lead plaintiff’s individual
account in the plan was “invested in various investment options offered under
the plan’s investment menu in the class period, including: American Funds
Europacific Growth Fund, American Funds Growth Fund of America, and Washington
Mutual Investors Fund, with allocations set by defendants according to plaintiff’s
investment election for a Balanced Toward Growth portfolio. The plaintiff, like
substantially all plan participants and beneficiaries, was not provided any
information regarding the substance of deliberations, if any, of defendants
concerning the plan’s menu of investment options or selection of service
providers during the class period.”
The text of the complaint shows the Edward Jones plan is a straightforward 401(k) and profit sharing arrangement where participants “have the opportunity to
direct the investment of the assets allocated to their individual accounts into
the investment options approved by the committee and offered by the plan, and
the return on those investments are credited to each participant’s account.” During the class period the plan “has invested in at least 53 different
investment options, of which three were managed by defendants and at least 40
more were managed by partners or preferred partners of Edward Jones.”
NEXT: Specific
allegations
According to the complaint, the mutual fund companies Edward
Jones markets pay Edward Jones a portion of all fees they receive from the
assets Edward Jones steers into their funds.
“These payments are called revenue-sharing and they include
both ‘annual asset fees’ and ‘sales fees,’” the complaint states. “They are
calculated based on the total contributions and/or assets made by Edward Jones
clients. Edward Jones also receives hundreds of millions of dollars per year in
‘networking’ and ‘shareholder accounting’ fees from partner mutual fund
companies, like those included in the plan.”
During the class period, plaintiffs suggest the asset fees
have ranged from 2.4 basis points (bps) to 13 bps. According to plaintiffs, “the
annual asset fees are based on the value of assets under management no matter
when they were invested. Sales fees are one-time payments based on the amount
of new money contributed to the funds by the plan and other Edward Jones
customers in the year in which the contribution was made.
The text of the complaint goes on to suggest “certain of the
funds marketed by Edward Jones, and most of the funds in the plan, are managed
by ‘Preferred Product Partners’ of Edward Jones. As consideration for the asset
fees and sales fees ‘shared’ with Edward Jones by the Preferred Product
Partners, Edward Jones provides them with greater access to certain information
about its business practices, frequent interactions with Edward Jones financial
advisers, marketing support and educational presentations.”
Plaintiffs suggest the cozy nature of this relationship eventually
led plan officials to start to consider these monetary and compensation issues
above the best-interest of plan participants.
“The plan’s investments show a high correlation to mutual
funds offered by mutual fund families that pay Edward Jones the most money,”
the complaint continues. “Of the 12 mutual fund families listed in the 2015
Edward Jones revenue sharing disclosure, eight have fund offerings in the plan.
The eight mutual fund family partners (or preferred partners) represented in
the plan accounted for 92% of the revenue sharing paid by mutual fund families
to Edward Jones in 2015. Every single partner or preferred partner that paid
Edward Jones more than $10,000,000 in revenue sharing in 2015 was represented
in the plan. Indeed, approximately 80% of plan assets were invested in mutual
funds offered by partners or preferred partners of Edward Jones. And
approximately 80% of funds offered in the plan in 2014 came from partners or preferred
partners.”
The full text of the complaint is available online here, including
more specific information about the funds being scrutinized and the damages
being sought.