Efforts Needed to Reduce DC Plan Cashouts

Cashouts are the biggest portion of defined contribution retirement plan leakage, but what can be done?

Addressing the issue of defined contribution (DC) retirement plan leakage has been a task on which players in the retirement industry have been working for years.

There are already strict requirements for when a DC plan participant can take a hardship withdrawal. It has been recommended that DC plan sponsors limit the number of loans participants can take or limit the accounts from which they can take loans. It has also been noted that there is nothing in the law that says participants must pay loans in full upon termination of employment, but the problem with allowing ex-participants to continue to make repayments may be with the recordkeeper

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However, hardship withdrawals and participant loans are not the biggest leakage problem DC plans have. “Without a doubt, cashouts are biggest portion of retirement plan leakage,” says Employee Benefit Research Institute (EBRI) Research Director Jack VanDerhei, based in Washington, D.C. An analysis conducted by VanDerhei for EBRI in 2014 found approximately two-thirds of the leakage impact is associated with cashouts that sometimes occur at job change.

A demonstration provided by Retirement Clearinghouse shows that in just more than 30 years, total cashouts could reach $282 billion, and rollovers to other qualified plans would be only $14.7 billion among 8.4 million participants. Its analysis did not include appreciation, so these amounts would be larger if average returns were included. Retirement Clearinghouse has introduced an innovation that it hopes could change these numbers.

NEXT: Introducing auto-portability

Currently, under the Employee Retirement Income Security Act (ERISA), DC plan sponsors are allowed to automatically force out participant account balances less than $5,000. For amounts between $1,000 and $5,000, the amounts must be placed in a safe harbor individual retirement account (IRA).

Spencer Williams, president and CEO of Retirement Clearinghouse, explains that its automatic portability solution would use the demographic data from that rollover, send it to recordkeepers to see if there is a match in their system and if one is found, automatically rollover the employee’s IRA account to his new plan.

Retirement Clearinghouse’s demonstration shows that in just more than 30 years, under auto-portability, cashouts would be reduced to $144.3 billion, and rollovers would be $133.5 billion among 77.5 million participants.

VanDerhei says until there is legislation to address cashouts, automatic roll-ins are the best way of trying to do something that will use employees’ inertia for their own good. “If we can link those relatively small amounts from the past employer to the future employer, we’ve seen over and over the size of the account balance increases,” he tells PLANADVISER. “And if we can get employees’ balances up to a sweet spot for a particular age, they will see their balances as significant enough to not take out of the plan.” Williams says that sweet spot starts at $10,000 and goes up to $20,000.

“The probability of cashing out drops from 90% to 30% when a participant’s account goes over $20,000,” Williams tells PLANADVISER. He notes that auto-portability can help participant accounts get to $20,000 much sooner, and it also makes rollovers easier for participants.”

NEXT: Regulations, legislation and employee education

VanDerhei says he has no knowledge of anyone trying to address the cashout problem legislatively. This past summer, the Bipartisan Policy Center’s Commission on Retirement Security and Personal Savings issued a report recommending that to prevent leakage from retirement plans, policymakers must ease the process for transferring savings from plan to plan. But, VanDerhei says just because the Bipartisan Policy Center made proposals for addressing the DC retirement system’s problems doesn’t mean anyone will try to issue a legislative package for all or any of its suggestions.

The Internal Revenue Service (IRS), however, has made attempts to make the plan-to-plan rollover process easier: by introducing an easy way for a receiving plan to confirm the sending plan’s tax-qualified status; issuing new guidance for allocating pre-tax and after-tax amounts among distributions that are made to multiple destinations from a qualified plan; and introducing a new self-certification procedure designed to help recipients of retirement plan distributions who inadvertently miss the 60-day time limit for properly rolling these amounts into another retirement plan.

VanDerhei says employees do get frustrated with what they have to do to rollover their assets to a new plan, so making that easier is key.

However, he also notes that with the new financial wellness interest among employers, information directed at a DC plan participant at the point of termination of employment could have an impact. “If they realize what [cashing out] will cost them in the long run and how it will affect their total retirement savings, it could modify the behavior of some participants,” VanDerhei says. He adds, however, that there are some people, no matter what the plan sponsor does or says, who need the money and will cash out.

“In any case, automatic provisions trump anything plan sponsors can do with education,” VanDerhei concludes. “It will still allow employees access to their cash if they need it, but the default will be best for them in the long run.

Commonwealth Won’t Offer Commission-Based Products for DC Plan Clients

The announcement impacts both IRAs and qualified plans. 

Commonwealth Financial Network, one of the large-volume independent broker/dealers active in the U.S. qualified retirement plan market, will cease offering commission-based products in all retirement accounts with the 2017 implementation of the Department of Labor (DOL) fiduciary rule.

According to Commonwealth’s executive team, the thought process behind dropping commission-based defined contribution (DC) business moving forward was pretty straightforward—at least economically speaking.

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“Commonwealth wholeheartedly supports a fiduciary standard; in fact, the vast majority of our business is already conducted in that manner,” the firm says. “This was a challenging decision culturally, however, as Commonwealth holds strongly to our founding belief of offering advisers both choice and the freedom to craft their businesses in the way that allows them to best serve their clients.”

The decision was likely simplified by the fact that less than 10% of Commonwealth’s revenue is currently derived from commissions on retirement accounts, according to data provided by the firm. And at the same time, Commonwealth is “already home to a robust network of fee-based advisers.” 

As such, the firm “feels strongly that [its] decision to cease offering commission-based products in retirement accounts positions Commonwealth and our network of advisers, as well as investors, advantageously for the future.”

NEXT: More on the decision

The new policy does not become effective until April 10, 2017, “so there is ample opportunity for 2016 tax-year contributions to be made on either a commission or a fee basis,” the firm says.

Interestingly, Commonwealth says it is only dropping commission-based products in the parts of its business policed by the Employee Retirement Income Security Act (ERISA)—offering some food for thought about just how influential the DOL fiduciary rule is proving to be. Many other firms have announced fundamental changes to business processes and client relationships. 

“Although we have taken this step in relation to retirement accounts, we continue to believe that a commission-based approach remains an attractive and appropriate option for many investors—and thus we will continue supporting that option for non-retirement accounts,” the firm explains.

Followers of the retirement planning industry will remember that only a few weeks back, news reports emerged that Merrill Lynch, known as one of the four big wirehouse broker/dealers in the U.S., will no longer sell advised, commission-based individual retirement accounts (IRAs) starting in 2017.

Like the Merrill news, the Commonwealth announcement is perhaps less surprising than it is vindicating for many advisers. Trusted ERISA attorneys and sales executives have been saying for months, if not years, that the new fiduciary rule is sure to drive more level-fee business for financial advisers and their service provider partners, at the expense of commission-based sales. 

A full list of other recent fiduciary rule-related product announcements can be found at www.planadviser.com/products/

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