Transamerica is offering a new way for retirement plan participants to be able to notarize documents without leaving their home through an online notary service. Transamerica is making the offer through a partnership with online notarization service Notarize.
The aim is to give participants the option of using a digital, secure alternative to in-person traditional notarization.
“Consumers are searching for more options to complete transactions, which is why Transamerica and Notarize are collaborating to effectively streamline the notary process,” says Kent Callahan, CEO of workplace solutions for Transamerica. “By implementing this new platform, we provide customers with a safe, secure and fully electronic way to notarize transactions.”
Customers receive a link to a custom landing page to create an account and upload forms using any computer, Apple or Android device with video and audio capabilities. They are then connected with a commissioned virtual notary to engage in a multi-factor authentication process, including video capture of their identification and a knowledge-based assessment to confirm and validate their identity.
Once all the forms are signed, the completed document is automatically submitted by the Notarize platform to Transamerica for approval for a nominal fee. Spanish-speaking notaries are also available.
“Transamerica was ahead of the curve and leveraged Notarize to fully digitize their product experiences so customers could keep life and business moving forward, especially during the pandemic,” says Pat Kinsel, CEO of Notarize.