Tracking Providers’ Responses to COVID-19

Retirement plan recordkeepers have announced fee cuts, service expansions and more.

From waiving fees to offering additional financial help, retirement plan recordkeepers, third-party administrators (TPAs) and advisers, as well as financial wellness providers are stepping up to assist plan sponsors and employees in a number of ways during the novel coronavirus pandemic. Below is a listing of the latest announcements.

Ascensus Releases Online COVID-19 Resources


The Standard Offers Giving Back Opportunity  


Lincoln Financial Group Expands Wellness Initiative


GoalPath Partners With Questis on Financial Wellness


Clients Can Get a Free Trial of SmartDollar Financial Wellness


PCS Retirement and Aspire Offer Fee Credits for Loans and Hardship Withdrawals


Mutual of Omaha Eliminates Distribution Fees


BrightPlan Offers Financial Wellness Platform at No Cost During Pandemic


Two West Advisors Launches Virtual Consultation Service


Pentegra Waives Coronavirus Amendment Fees


MassMutual Offers CARES Act Provisions to Retirement Plan Clients


OneAmerica Forgives Hardship Withdrawal Fees


Securian Removes COVID-19 and Hardship Withdrawal Fees


Nationwide Joins List of Providers Offering CARES Act-Related Help to Participants


Transamerica Takes Steps to Help Plan Sponsors, Participants During Coronavirus


John Hancock Announces New COVID-19 Fee Policies


Principal the Latest Provider to Waive Retirement Plan Transaction Fees


Empower Waives Fees for Retirement Plan Loans and Hardship Withdrawals


Voya to Credit Transaction Fees Related to CARES Act


Newport Drops 3(16) Service Fees for Clients


FinFit Waives Fee on Financial Wellness Platform