Client Service

Client Service December 13th, 2021

The Role of Advisers Is Expanding

In light of the pandemic, at least 22 million Americans spoke with a financial adviser for the first time as many looked to make plans for retirement and end-of-life preferences.

Client Service November 24th, 2021

Adviser Apps Not Just a ‘Check the Box’ Item

Mobile applications have become an important part of the advisory client’s user experience and can potentially make a big difference on how a firm is seen.

exclusives November 9th, 2021

The Role of Pro Bono Services in Financial Advisers’ Practices

Pro bono advisory work is helping to serve those who have been traditionally under and poorly served by the financial advisory industry—while giving some advisers a renewed sense of purpose and a broader set of planning skills.

Client Service September 30th, 2021

PANC 2021: Tax Rates, RMDs and Retirement Income Planning

Just as retirement savers use investment diversification for accumulating assets, they need tax diversification for retirement income planning.

Client Service September 28th, 2021

PANC 2021: What the Best Plan Sponsors Expect From Their Advisers

Plan sponsors list their top priorities when working with advisers and recordkeepers.

exclusives September 17th, 2021

Op-Ed: Financial and 401(k) Trends to Consider

A labor crunch known as The Great Resignation and The Great Retirement are the twin challenges of the early 2020s.

exclusives September 15th, 2021

Protecting Elderly Clients From Financial Abuse

Sources offer lessons learned from thousands of potential elder abuse investigations, highlighting red flags and revealing the harm that can befall clients; for example, those victimized by a loved one lose nearly three times as much on average to fraud or theft as those victimized by a stranger.

Client Service September 15th, 2021

Practice Progress: How to Lose a Client (or Not)—Lessons Learned From Unsuccessful Advisory Relationships

Julia Carlson and David J. Wright of Financial Freedom Wealth Management discuss how the loss of clients during the firm’s growth resulted in new opportunities for successes.

Client Service August 4th, 2021

Including Long-Term Care Planning in Retirement Planning

Advisers can help clients create a more holistic plan for retirement by becoming familiar with and including strategies to pay for long-term care.

Client Service July 15th, 2021

Practice Progress: SEPs, SIMPLEs and More: Growing a Practice With Smaller Clients

A PLANADVISER webinar underscored key plan design offerings when working with smaller plan clients.

exclusives June 28th, 2021

A Few Key Lessons to Learn From Wealth Managers

Guidance about investing and the accumulation of assets is only the beginning of genuine financial planning—a fact that has already been embraced by forward-thinking wealth managers.

Client Service June 25th, 2021

Balancing Health Care and Finances

Improving health care literacy can help employees make the right financial decisions.

Client Service June 18th, 2021

Women Face $1.1M Lifetime Salary Shortfall

Retirement plan advisers can help women overcome this hurdle by being aware of the issue and counseling them on benefits and other career issues appropriately.

exclusives June 16th, 2021

Adviser Op-Ed: The Merits of a Retirement and Benefits Task Force

A case for why retirement plan advisers and employee benefits professionals should join forces to meet workers’ financial health needs and solve complex health-wealth issues.

exclusives June 11th, 2021

Adviser Op-Ed: Addressing the Retirement Plan Provider Disconnect

In today’s challenging operating environment, the adviser must not only provide sound advice for their client but take on multiple roles—including play caller and coordinator.

Client Service June 3rd, 2021

The New Retirement Income Vernacular

DCIIA has published a new glossary on esoteric retirement income terms that advisers may not have heard of.

exclusives June 1st, 2021

Unintended Tax Consequences Arise When the RMD Date Shifts

The concept of extending the age at which one must begin drawing tax-sheltered savings as income in retirement is like candy, one source says: Everybody loves it, but too much of it can be a bad thing.

exclusives May 27th, 2021

Participant Insights: Misperceptions About 401(k) Plans Abound

Two of the most prevalent misunderstandings that keep workers from signing up—that it is too complicated, and that retirement is too far off to care—can be stamped out through automatic features, advisers say.

exclusives May 27th, 2021

Financial Wellness Is Really About Financial Priorities

Retirement industry researchers say the pandemic will have a lasting impact on the way people rank and pursue their financial priorities, influencing their vision of ‘financial wellness’ and redefining what success with money really means.

exclusives May 26th, 2021

Advisers Giving Back: ProCourse Races for Financial Fitness

In just three years of sponsoring a 401(k) Race for Financial Fitness, ProCourse Fiduciary Advisors has raised more than $100,000 for Junior Achievement.