MassMutual Offers Virtual Tour of Services

MassMutual's Retirement Services Division has introduced a new online virtual site visit that lets retirement plan advisers and existing and prospective plan sponsors "experience" MassMutual from their home or office.

Intended to simulate a visit to MassMutual’s headquarters in Springfield, Massachusetts, the virtual site visit gives viewers a 15-minute introduction to the people, services, and technology that MassMutual offers its retirement plan clients.  

MassMutual said the tour originates in its grand rotunda where visitors can choose six different paths and learn more about MassMutual’s offerings including: participant communications; customer service; product development; investment services; technology; and adviser support.

“The virtual site visit enables us to share the essence of MassMutual—its financial strength and proud history—as well as the passion and commitment of our employees—with prospective and existing clients before or in lieu of a ‘live’ visit,” said E. Heather Smiley, vice president and chief marketing officer, MassMutual Retirement Services Division, in a news release. 

The virtual site visit is available at For best results, viewers should have a processor speed of 2.4 GHz or greater and at least 2 GB of RAM.