ERISA Excessive Fee, Self-Dealing Suit Targets MEP

Pentegra Retirement Services and other plan fiduciaries are accused of failing to make sure fees are reasonable and acting in Pentegra’s, not plan participants', interest.

An Employee Retirement Income Security Act (ERISA) lawsuit has been filed against Pentegra Retirement Services and the Board of Directors of the Pentegra Defined Contribution (DC) Plan, multiple employer plan (MEP) for financial institutions, alleging the plan fiduciaries failed to ensure reasonable fees for plan participants and engaged in self-dealing.

The complaint accuses Pentegra of using the plan to generate “greatly excessive administration fees, to benefit itself.” It alleges that in 2010, plan assets were used to make a $7,370 payment to the Ritz Carlton Naples and a $5,015 payment to the New York Palace Hotel “presumably for defendants’ personal benefit.”

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After a discussion of how large plans can negotiate lower fees than small plans and how fixed per-participant fees allocated pro-rata by participant account balance is what “a prudent fiduciary would” do, the complaint states, “The plan paid Pentegra millions of dollars each year in excessive fees for recordkeeping and administrative services, from at least 2014 until 2018.” The lawsuit says the plan’s Forms 5500 show that in 2014, when the plan had 26,469 participants, it paid Pentegra at least $9.52 million in direct recordkeeping and administration fees, or an average of $359.70 per participant. By 2018, the plan had grown to 27,227 participants, and Pentegra’s fees had grown to $10.58 million, or $388.77 per participant. “Indeed, Pentegra’s fees rose every year over a decade, during a time when the retirement plan administration industry generally saw declining fees, and despite the fact that Pentegra’s services have remained the same throughout that time period,” the complaint states.

The plaintiffs compared the Pentegra MEP to Nike’s 401(k) plan, which they said with approximately 19,000 to 26,000 participants, paid $21 per participant for recordkeeping services in 2012 and 2016. The complaint listed several other examples of plan for which recordkeeping expenses were between $14 and $31 per participant. Comparing Pentegra’s plan to another large MEP, the complaint notes that the other plan uses an outside recordkeeper and paid an average of $80 per participant. “Pentegra’s 2018 average per participant fee of approximately $388 for similar ‘contract administrator’ services was 485% higher,” the complaint states.

Pentegra is accused of failing to regularly monitor administrative fees or to regularly solicit competitive bids from third-party providers to keep fees in check. The lawsuit also said Pentegra failed to monitor total compensation from all sources.

Prohibited Transactions

The complaint moved on to say that Pentegra, as a plan fiduciary, caused the plan to retain Pentegra as recordkeeper and “contract administrator,” to use Pentegra collective investment trusts, and to pay plan assets to Pentegra. Pentegra dealt with the assets of the plan in its own interest or for its own account; acted in a transaction involving the plan on behalf of a party whose interests were adverse to the interests of the plan, its participants and beneficiaries; and received consideration for its own personal account from parties dealing with the plan in connection with transactions involving the assets of the plan, all in violation of ERISA Section 1106(b)(3), the complaint says.

“In light of the excessive fees and increasing amounts paid while services remained constant, the continued retention of Pentegra as the plan’s administrator, and the board’s apparent failure to solicit bids from recordkeepers, providers of contract administrator, or 3(16) services, it is evident that Pentegra through its employees, controlled the decisions of the board, causing it to favor Pentegra,” the plaintiffs allege.

The complaint says that from 2014 to 2018, the defendants caused more than $50 million in direct payments to be taken from the plan and paid to Pentegra.

It also states that the “defendants failed to engage an independent fiduciary to determine whether it was in the interest of plan participants to engage in this scheme or whether the services the Pentegra employees performed were necessary for the operation of the plan, whether the amounts charged for those services were reasonable, and whether Pentegra was paid only its direct expenses incurred in providing necessary services to the plan.”

Excessive Fees for Investments

The lawsuit claims that since the plan is considered a “mega” plan based on its assets, it had “tremendous” bargaining power to obtain low fees for investments and investment management. It says that the defendants selected and continue to retain higher-cost share classes for the plan investment options than were available to the plan based on its size, including lower cost share classes of otherwise identical mutual funds, separately managed accounts (SMAs), and/or collective investment trusts (CITs).

“By providing plan participants the more expensive share classes of plan investment alternatives, the defendants caused participants to lose over $37 million in retirement savings,” the complaint alleges.

Robert D. Alin, first senior vice president and general counsel said: “To date, we have not been served but are aware of the complaint. We reject the claims and intend to mount a vigorous defense against them. In fact, Pentegra is looking forward to strongly defending this lawsuit and standing up for the valuable services we provide to participating employers and their employees.”

PANC 2020: What’s Next for In-Plan Retirement Income?

The SECURE Act will inevitably lead to more sponsors inquiring about in-plan income options, and advisers need to be ready.

Speaking on a 2020 PLANADVISER National Conference panel titled “What’s Next for In-Plan Retirement Income?,” industry experts agreed that quite a lot is coming down the pike, thanks in no small part to the safe harbor included in the Setting Every Community Up for Retirement Enhancement (SECURE) Act.

The panel also stressed that, because insurance products have so many features and participants have so many needs, retirement plan advisers will inevitably play a big role in delivering in-plan retirement income. 

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“We as an industry have done a very good job on the accumulation side of the equation,” said Dan Bruns, vice president, product and investment specialist, Morningstar Investment Management, during the virtual event. “Where we have fallen a little short is on decumulation. With the passage of the SECURE Act, I believe we are now at an inflection point where retirement income has a bright future and will prove to be a way to help millions of investors.”

Prudential Retirement offers a wide selection of in-plan retirement income choices to plan sponsors, said Doug McIntosh, vice president with the firm. “They are both branded and white labeled, single insurer and multiple insurer solutions,” McIntosh said. “There is a continuing evolution of guaranteed and non-guaranteed products, as well.”

In explaining the objectives of the SECURE Act, McIntosh said there are three primary goals. “The first is to expand retirement plan coverage,” he said. “The second is to increase the different ways that people have available to them to save, and third, is to improve access to lifelong income solutions. The law addresses the third point with the safe harbor and with a portability requirement. It does a lot to remove the fear about losing built-up guarantees.”

Gordon Tewell, principal with Innovest Portfolio Solutions LLC, said this safe harbor “is much better than the safe harbor that DOL [the Department of Labor] issued in 2008.” He called the related retirement income projection requirement “a very positive step, as there is a lack of understanding among participants about how much they need to accumulate.” He also said the ability for participants to transfer an annuity outside an employer’s plan “will be very helpful, because that was a big issue for plan sponsors.”

McIntosh explained how the SECURE Act includes a provision establishing that, starting next year, recordkeepers’ statements must include an interpretation of plan participants’ balances as an income stream. To use a simple example, McIntosh said that Prudential’s offering delivers 5% of the protected balance as each year’s income stream, so for someone who ends up with $1 million savings at the time of their retirement, that would translate to $50,000 a year.”

“These figures are going to be meaningful to participants,” he said.

Bruns agreed that with respect to in-plan annuities, the SECURE Act made significant steps toward addressing plan sponsor concerns.

“But, like most things in this business, it will take time for this to catch on,” he said. “Participants need to get educated about it, and plan sponsors and advisers need to get comfortable with it.”

Bruns noted that, because of the many different ways insurance products can hedge the many different types of risks that plan participants face, setting up a retirement income plan for each individual is very complicated.

“Personalization will be key for its success and there will need to be regular adjustments for each individual throughout retirement,” he said.

McIntosh said that this area is where advisers can play a significant role in helping participants understand the range of options available. He noted that the level of interest is up significantly among plan sponsors and advisers.

“If advisers are unable to answer plan sponsors’ questions about in-plan retirement income solutions, they will look elsewhere for help,” he warned. 

Tewell suggested that one way to address participants’ tepidness towards annuities is by including these products in TDFs and managed accounts. Bruns said that because take-up of standalone guaranteed income products in retirement plan is so low, participants should be automatically enrolled into them, and these options should be part of the qualified default investment alternative (QDIA).

McIntosh agreed, saying, “If you want participants to do something, do it for them.”

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