Empower to Launch Startup 401(k) Plan Solution

The recordkeeper announcement comes as Cerulli forecasts almost 1M plans will be created by 2030.

Empower announced Wednesday a new push into startup 401(k) plans with a digital 401(k) solution for plan sponsors.

Set to launch in mid-2024, the 401(k) plan will give advisers and third-party administrators a new way to set up an employer retirement plan with “reduced complexity and cost while streamlining administrative duties,” according to the company. The program, Ready Select, is designed for small and startup plans with up to $1 million in assets.

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The platform includes investment advisory services through a third-party ERISA fiduciary and is designed to create an “on-demand proposal and complete plan setup,” giving a plan sponsor “financial wellness and education programs that Empower provides to some of the nation’s largest corporate, non-profit, and governmental plans,” the firm wrote in the announcement.

The announcement by the country’s second-largest recordkeeper came amid forecasts for defined contribution plan creation amid incentives and mandates from both national and state legislation. On Tuesday, research and consultancy experts from Cerulli Associates forecast 401(k) plans would reach nearly 1 million by the end of the decade, in part due to those factors. As a comparison, the Boston-based firm estimated there were 668,419 total 401(k) plans as of the end of 2022.

Joe Smolen

Empower created the product for two main reasons, says Joseph Smolen, the company’s executive vice president for core markets. One was to create a more efficient and cost-effective way for advisers, TPAs and other intermediaries to set up retirement plans for plan sponsor clients. A second was to do so in a way that would help meet the wide plan coverage gap in the U.S. at a time when incentives and mandates are likely to increase need.

“We wanted to find a different way to distribute and self-serve [401(k) plans] in an elegant, intuitive and cost-effective manner,” Smolen says. “We came up with a great product, and I think we found the formula.”

Starting Up

One of the ingredients, Smolen says, is a platform for intermediaries that is highly digital and can accommodate multiple small plans in the same platform and system. Smolen noted that, while financial industry engagement in retirement plans has ebbed and flowed in his 25 years on the job, there is currently a shift toward wealth managers and nonspecialists engaging in startups.

The recordkeeper is entering a crowded space for small plan creation, including large firms such as Fidelity Investments, Charles Schwab and T. Rowe Price. Meanwhile, payroll providers ADP Inc., and Paychex Inc. are active in the space, often with captive small businesses audiences. There are also technology-driven 401(k) providers who have sought to offer more streamlined and accessible plans than larger recordkeepers such as Betterment for Business, Human Interest, Ubiquity Retirement + Savings and Vestwell.

Empower, meanwhile, ranked fourth in new 401(k) plans added in the PLANSPONSOR 2023 Recordkeeper Survey, with 10,000 plans. It sits behind Paychex  at 23,246 plans added, ADP at 22,589, and Guideline Inc. at 12,472, which are figures from year-end 2022. PLANSPONSOR is the sister publication of PLANADVISER.

Smolen says the Empower team spent time looking at the competitive landscape and believes Ready Select has one distinct advantage among the digital, self-help plan creators: Firms who start out with the platform can grow in size, need and capability, and still have everything they need from the larger recordkeeper.

“It’s a singular platform,” he says. “If we write you as a startup and get you up and running, then over two, three or five years, you grow into a multi-million-dollar plan, you will experience the same services and whatever new capabilities you need.”

Another advantage, he says, is Empower’s service model, which he identifies as both advanced and competitively priced, in part due to its scale—crucial for a fiduciary looking to provide a strong service to a client, he notes.

Empower itself has been penning startup business for years; Smolen says in 2022, about one-quarter of new business came from newly created retirement plans. Much of that business came via TPAs and an adviser affiliate network.

Savings Gap

Empower cited Boston College Center for Retirement Research statistics estimating that there are about 33% to 50% of private sector workers who are not currently covered by a workplace retirement plan.

The Setting Every Community Up for Retirement Act of 2019 and the SECURE 2.0 Act of 2022 were passed by Congress in part to increase retirement plan creation and access. Meanwhile, about 20 states have passed legislation for state mandates for employers to offer 401(k) plans, with many providing a state-facilitated option alongside private options, according to the latest count from ADP.

Empower’s announcement came on the heels of a March 21 notice that it will be providing a new suite of guaranteed income solutions for retirement plans. Those solutions are geared at addressing secure retirement income for savers, offering multiple options to convert participant retirement savings into an income stream.

Private Equity’s Role Continues, With Shifts, in Retirement/Wealth Convergence

The impact of PE capital looks set to continue, but with evolutions that may be important for plan advisers to consider.

Private equity has been a key player in fueling the convergence of advisory firms operating in workplace retirement plans, individual wealth management, insurance and other benefits. But as the space matures, plan advisers should be prepared for further sector disruption, according to industry players.

“It’s a natural trend for consolidators to consolidate, as not all firms can truly execute on the operational aspects of a successful strategy,” says Rob Madore, a vice president with MarshBerry Capital LLC. “The wealth and retirement industries are probably in the early second stage of the consolidation curve, so the next 10 years will show who is able to execute and who becomes a part of a larger whole.”

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The private equity firms backing the consolidation are not, generally, in the deal headlines. But they remain active both in funding and behind-the-scenes management despite higher interest rates and market volatility. According to MarshBerry’s latest deal report, total wealth advisory transactions were off to a record start through February—38 of 51 deals included private capital-backed buyers—and the consultancy forecasted that more records will fall throughout 2024.

The retirement and wealth convergence is a strong fit for private equity’s general goals of taking successful businesses or investments and creating a “multiple” of value over time through “professionalization and inorganic growth,” Madore says. “Both of these ‘cousin’ industries fit this bill with large numbers of smaller, independent businesses that could be combined. Pair this with extremely high client retention, strong, recurring revenue and many back-office efficiencies to be realized, and you have a pretty ideal target market for PE.”

There is a robust field of PE engaged with the convergence, including a few repeat investors both at a single firm and across the sector. Last year alone:

Other active firms include Genstar, an investor in Alera Group; Onex, an investor in OneDigital; and Atlas Partners, an investor in Hub.

The above firms, when contacted for an interview, either did not respond or declined to comment beyond public statements surrounding their funding.

Peter Campagna, a partner in M&A advisory firm Wise Rhino Group, notes that the strategies being executed by private equity firms are starting to evolve with the market. Previously, there were more investors looking to get in early to help a firm grow and develop. Now, there are more dealmakers engaging firms that are more mature, but need polish and direction. Meanwhile, others may be funding firms they see as being the lead aggregators to pull various lines of business together.

“For those early investors,” he says, “Sometimes they take their triple and move on, but more and more you see these private equity investors that have already done very well stick around for at least another three-to-five-year period. Keep in mind they have already taken the rocket ride up and have full visibility into these growing aggregators and they think so highly of them they basically say ‘sure, we will double down because we think it can go even higher.’”

Oversold?

Scott Colangelo, chairman and managing partner of Prime Capital Investment Advisors and the creator of Qualified Plan Advisors, is a believer in PE’s ability to help professionalize an advisory firm and drive it forward, but he cautions that not all deals are equal.

“The wealth service acquisitions have been widely, overall, successful when the firms, such as ours, are bringing people into a scaled structure,” he says, including providing support ranging from human resources to personal branding, marketing and office management.

But, he says, when wealth managers are acquired and “left to run their own shops as they have in the past,” little value is added to the firm itself, the acquirer or the clients. In these scenarios, the acquiring firm is rolling up assets to grow its equity and add value to shareholders of the acquiring firm. Colangelo predicts an exodus of advisers from those situations to firms—including his own—as they become “more and more disenfranchised.”

Meanwhile, the success on the wealth side is not mirrored on the retirement end, according to Colangelo. For one, he believes the investment banking community has often pushed retirement plan advisory clients to join larger insurance brokerage firms that are aggregating retirement firms, giving them the impression that by joining, they will be able to send their benefits clients to the firm they are courting.

“My conversations with advisers who have joined such structures have been almost unanimous in their dissatisfaction with the actual delivery of such business,” Colangelo says.

Additionally, he says, converging workplace retirement plan management and wealth management services at scale is complex and takes time to build.

“If you purchase 10 wealth management firms, all of them manage money differently, have different trading technologies, have different client service philosophies, etc.,” he says. “How do you scale that and merge cultures at the same time, while introducing a new service that you never offered to your retirement plan participants before?” PE firms, he believes, are starting to “realize they are overpaying for assets based on the pitch that they can easily cross-sell wealth to participants in retirement plans.” 

Colangelo notes that the retirement-to-wealth setup has worked for his businesses due to the fact that both were started at the same time, with the same centralized investment committee and years of providing on-site education to their retirement plan clients and participants.

“At this point, it’s culturally engrained in our firm,” Colangelo says. “But it took us 15 years of growth, innovation and, candidly, learning from mistakes.”

Monitoring the Landscape

Madore, of MarshBerry, also notes the importance for independent adviser firms to monitor the marketplace. Such advisories can continue to be successful, he says, at a roughly 15% growth rate, but that will need “increasingly intentional” client strategies as the consolidation evolves.

“The independent adviser or firm really needs to understand how this type of professionalization impacts their competitive standing not just today, but three to five years from now: fees, services demanded, growth paths for employees, etc,” he says. “For retirement specialists, [they] likely have noted that PE’s impact is being felt at the client level. The average business we work with loses two to three plans a year … so you need to adjust to counter that.”

Wise Rhino’s Campagna says that, as many of the largest retirement plan advisers have already joined firms, activity is shifting to those “really great practitioners” looking to join a bigger firm that will be a good match for their growth and future.

But PE firms are also being more targeted in their funding decisions, he says. Some are focused on honing and executing on retirement and wealth. Others are going after the full spectrum of workplace benefit offerings, which Campagna equates to a pitcher in baseball who can throw a number of pitches well, as opposed to just one or two.

“The complexity is off the charts; the execution is very difficult,” he says. “But even if it only half works, it will still be very successful.”

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