Commonwealth Financial Network launched a new client management dashboard, Client360°, to help financial advisers unify client information and streamline access to planning tools and accounts.
As part of Commonwealth’s suite of proprietary software
tools, Client360° provides advisers with a comprehensive view of a client’s
financial picture. The system offers a breadth of functionality and
incorporates key elements of portfolio management, asset trading, client contact,
documentation and various other wealth management applications.
The dashboard can be customized to fit an adviser’s needs
and preferences. The default arrangement features 22 unique tools, and advisers
can tailor the system to match their own work process. Additionally, the
Client360°dashboard is automatically optimized for use on mobile
and tablet devices.
“Our overarching goal was to develop a comprehensive
snapshot encompassing every piece of information an adviser finds valuable,
structured in a way that best serves each individual,” explains Darren Tedesco,
managing principal of innovation and strategy at Commonwealth. “The Client360°
dashboard is all about leveraging tightly coupled and integrated systems to run
a more efficient practice.”
Tedesco says advisers will be able to use the dashboard to
view performance, run review report bundles, place trades, view model drift,
log phone calls, move money, and open accounts from one screen.
Defined contribution plan sponsors tend to offer far
more investment fund options than the number actually used by the average
participant, according to new research from SEI.
A vast majority of defined contribution (DC) plan
participants face an investment menu with at least 16 fund options, according
to a recent SEI report, and many are forced to choose from 36 funds or more. At
the same time, the average workplace retirement investor uses less than five
funds while participating in a DC plan, SEI says, setting the stage for participant
confusion and inertia in the face of complicated core fund lineups (see “PSNC
2014: Investment Diversification”).
While it’s important to offer participants the opportunity
to diversify retirement assets, an overly complicated fund lineup can make it
challenging for even well-informed investors to choose appropriately, SEI says.
Workplace investors often struggle to choose among funds in the same asset
category or options that utilize similar investment strategies, researchers
explain, so in most cases a simplified and streamlined fund lineup is best.
SEI finds the disparity between offerings and participant
demand is driving sponsors to consolidate the number of funds offered in the
core lineup. Sponsors are also seeking customizable, multi-manager funds that
can add to diversification while limiting the choices faced by participants.
One in five plan sponsors polled by SEI say they plan to consolidate the number
of funds in the core plan lineup sometime in the next 18 months.
A
somewhat larger number of sponsors (32%) plan to add exposure to
non-traditional asset classes in the near term, SEI finds. While interest in alternatives
is growing, certain challenges associated with alternatives—such as lack of
liquidity and strategic complexity—make it unlikely that plan sponsors will
offer such funds as standalone options within the overall core lineup. Instead,
sponsors appear to be interested in adding alternatives as a component within
broader, multi-asset funds, such as target-date funds (TDFs) or real asset
funds (see “Tide
is Shifting Toward Custom TDFs”).
SEI finds that the proliferation of mutual funds and the
ability to easily add these funds to DC investment menus has resulted in the
high number of options currently available to the average participant. Just 33%
of sponsors surveyed reported having less than 15 funds on their core menu. In
many instances, plans were found to offer duplicate asset classes or similar
investment strategies from different investment management firms. Most sponsors
(81%) have also adopted a series of five or more TDFs in recent years, a move
that has only increased the overall number of funds available to participants,
SEI says.
One notable conclusion drawn from the research is that a
high number of funds rarely results in better retirement outcomes, SEI explains.
The report authors point to outside research that suggests participant outcomes
can actually decline as a function of the number of funds on the core menu. SEI
says plan sponsors can typically offer a lot fewer funds than they are today
while still effectively covering the full range of asset classes sought by
retirement investors.
An example of a simplified lineup would include the
following asset classes, SEI says:
Large
cap U.S. equity;
Small/mid
cap U.S. equity;
International
equity, including developing markets;
Fixed
income, including emerging market debt, high yield, structured credit,
etc.;
Real
assets, such as commodities, real estate investment trusts, direct real
estate, etc.; and
A
target-date series.
By streamlining the menu to include one or two funds in each
category, much of the unnecessary complexity in retirement plan menus can be
abated, SEI says.
SEI researchers urge plan sponsors to consider their
fiduciary duty to offer an effective plan investment menu—and the fact that
more choice isn’t always better in the retirement planning context. In fact,
less than one-third of those sponsors offering 16 or more funds said that a
good measure of investment success is to “evaluate if project participant income
replacement ratios are being met at retirement.” SEI says it appears a number
of plan sponsors are not only offering a high volume of funds, but are doing so
with only minimal focus on whether or not those funds are contributing to the
goal of providing adequate retirement income.
Researchers contend that the plan sponsor’s fiduciary
prudence could potentially be called into question if participants are offered
an overcomplicated fund lineup. In addition, an oversaturated plan lineup could
make it even more difficult for plan sponsors to meet oversight and due
diligence requirements prescribed by the Employee Retirement Income Security
Act (ERISA).
SEI finds the complexity of due diligence, especially for
those plans with bloated investment lineups, is driving more sponsors to seek
3(38) investment fiduciary support. In fact, nearly half (42%) of the sponsors
surveyed said they would consider delegating investment manager selection and
oversight to a discretionary 3(38) investment fiduciary. Of that group, 40%
said they would delegate the entire investment menu to outside oversight, while
about a third said they would use “broad multi-manager options within a
simplified investment lineup.”
The
full report, “Sponsors Focus on Simplifying Investment Lineups for
Participants,” is available here.