The app allows users to access key account information, including the
estimated annual income the individual is on track to receive in
retirement.
The app also includes a “quick enroll” feature, which allows
non-participants to enroll in their employer-sponsored retirement plan
with a date of birth, last five digits of a Social Security number and
zip code. The individual will then be able to start contributing a
specified amount to the plan’s default investment option, which is
typically a target-date fund (TDF).
Future account transactions require full authentication, but
participants can move between the mobile experience and full web
experience without authenticating again.
“Inertia is extremely powerful, and many individuals don’t
overcome the obstacle of resetting a password,” said Donn Hess, managing
director and head of product development for J.P. Morgan Retirement
Plan Services. “In this case, individuals can attend 401(k) plan
informational meetings and enroll before they even leave the room. We
want to eliminate any barriers to saving.”
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Two-thirds (65%) of respondents currently use a 3(21) investment adviser, and 9% do not use an investment adviser at all.
Of the poll participants who said they are not currently
using a fiduciary manager, 29% said they would likely consider a change
to this model within the next five years, potentially more than doubling
the use of an outsourced fiduciary manager model by corporate pension
plan sponsors by 2017.
According to the Employee Retirement Income Security Act
(ERISA), an investment provider who assumes discretion is considered to
be a 3(38) fiduciary manager. Other industry names for this model
include investment outsourcing provider and outsourced chief investment
officer (OCIO). In contrast, an investment provider who delivers advice
only is considered to be an ERISA 3(21) investment adviser. An example
of this model would be a traditional investment consultant.
Poll participants currently using a 3(38) fiduciary
manager said this model allows them to focus more on strategic issues,
such as aligning investment decisions with corporate financial goals,
and delegate tactical decisions, such as improving portfolio
diversification.
The top three strategic priorities identified by plan sponsors
working with a fiduciary manager included developing new solutions to
better control funded status volatility (82%); mitigating the potential
impact of plan contributions on corporate finances (45%); and
formulating a plan glide path with automatic triggers to capitalize on
market swings and protect funded status (36%).
With a continued low interest rate environment, the majority (55%) of poll participants currently using a 3(21)
investment adviser also identified the need to develop new solutions to
better control funded status volatility as the top priority in working
with their investment advisers this year.
Poll
participants currently using an investment adviser identified a few top
investment management priorities that differed from those currently
working with an outsourced fiduciary manager. More than
one third (36%) of poll participants indicated the need for a process
that allows them to execute faster on market changes. However, when
asked their top reason for using an investment adviser, the majority
(73%) of poll participants said they currently use this model even
though they already have dedicated internal staff in place. This shows
that many plan sponsors may have the staff, but still lack the
capability of executing on market changes in a timely and effective
way.
Additionally, more
than one-quarter (27%) said increasing the level and frequency of
comprehensive strategic advice is a top priority for better plan
management this year.
Poll participants using an
investment adviser said a loss of control in selecting managers is the
main concern for their reluctance to use a fiduciary manager at this
time.