OneAmerica launched a new design for its group annuity digital platforms, used to administer company retirement plans.
Changes were made in response to feedback about functionality from retirement plan sponsors, advisers and third-party administrators (TPAs). The new look provides an engaging experience and streamlines page navigation.
OneAmerica tells PLANADVISER the design change allows it to shift its focus to holistically examine the user experience as it is designing new features.
The improvements involve accounts operated by 5,000 financial advisers, close to 2,000 TPAs, and approximately 21,000 individuals at the employer level who handle retirement plans for their personnel.
“We are known in the industry for our emphasis on relationships, education and customization,” says Sandy McCarthy, president of retirement services. “We’re proud of these digital enhancements because they really showcase our commitment to all three factors that differentiate us, and they build a foundation of human-centric, intuitive and seamless experiences for our stakeholders.”